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Onsite Coordinator Job Description

What does an Onsite Coordinator do?

An Onsite Coordinator serves as a liaison between an organisation and its clients or customers, ensuring that communication flows smoothly and efficiently. They are responsible for coordinating onsite events, managing logistics, and ensuring that projects are completed within budget and on schedule. Onsite Coordinators are often skilled in project management, customer service, and communication, and work closely with various teams to ensure that clients receive the level of service required to achieve their business objectives. The role demands excellent organisational skills, a strong attention to detail, and the ability to work under pressure in a fast-paced environment.

Our Onsite Coordinator job description includes the Onsite Coordinator responsibilities, duties, skills, education, qualifications, and experience.

Onsite Coordinator Example


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If you need an example job description for an Onsite Coordinator download the one below, alternatively we have many other Education job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does an Onsite Coordinator do?

The Onsite Coordinator is responsible for providing onsite support and assistance to clients and customers. This role involves liaising with customers to ensure their needs are met, resolving any issues and providing a high level of customer service. The Onsite Coordinator will need to be highly organized, have excellent communication and interpersonal skills, and be able to work independently. They must also be willing to travel and work flexible hours according to the needs of their clients. The successful candidate will be responsible for maintaining accurate records, responding promptly to customer enquiries, and ensuring the highest level of customer satisfaction.

Onsite Coordinator Role Purpose

The purpose of an Onsite Coordinator is to provide support to a company onsite. They will monitor and manage the daily operations of the site, ensuring that health and safety regulations are adhered to and that the site is running smoothly and efficiently. They will also be responsible for the coordination of staff and contractors, customer service, and other related tasks. Onsite Coordinators are often the first point of contact between a company and its customers and thus must be professional, organised and have good customer service skills.

Onsite Coordinator Role

An Onsite Coordinator is responsible for overseeing the day-to-day operations of a project or event onsite. This role requires strong organisational and communication skills and the ability to work collaboratively with clients, vendors, and staff. The Onsite Coordinator is responsible for ensuring that all activities are carried out in a timely and efficient manner, meeting safety standards and ensuring customer satisfaction.

Onsite Coordinator Duties

  • Organizing and managing events
  • Greeting and registering guests
  • Ensuring all safety regulations are followed
  • Coordinating with vendors
  • Managing staff and volunteers

Onsite Coordinator Requirements

  • Organise events, meetings and workshops
  • Track and manage attendance
  • Liaise with internal and external stakeholders
  • Develop and maintain relationships with venue staff
  • Handle administrative tasks
  • Manage event budgets

Onsite Coordinator Skills

  • Organizational skills
  • Attention to detail
  • Problem-solving
  • Excellent communication

Onsite Coordinator Personal Traits

  • Excellent organisational skills
  • Strong communication and interpersonal skills
  • Ability to multi-task and remain calm under pressure
  • Attention to detail
  • Ability to work independently

How to write an Onsite Coordinator Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write an Onsite Coordinator Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise an Onsite Coordinator Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting an Onsite Coordinator Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire an Onsite Coordinator

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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