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Rental Agent Job Description

What does a Rental Agent do?

A Rental Agent is an individual who is responsible for renting or leasing out properties to tenants. Their main duties include advertising available properties, conducting property viewings, screening and interviewing prospective tenants, negotiating lease agreements, and managing any tenant complaints or issues. Rental Agents also handle rental payments, security deposits, and property inspections. They must be knowledgeable about local property laws and regulations and work closely with property owners to ensure all properties are maintained and comply with legal requirements. Additionally, Rental Agents must have exceptional communication and customer service skills to provide tenants with a positive rental experience.

Our Rental Agent job description includes the Rental Agent responsibilities, duties, skills, education, qualifications, and experience.

Rental Agent Example


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If you need an example job description for a Rental Agent download the one below, alternatively we have many other Retail job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Rental Agent do?

A Rental Agent is responsible for renting out property to tenants, managing rental agreements and ensuring that the property is properly maintained. The role involves making sure that all paperwork is in order, conducting viewings, negotiating contracts, collecting rent and dealing with any maintenance issues. The Rental Agent must have excellent customer service and communication skills, as well as knowledge of the local housing market, in order to ensure a successful outcome for both the tenant and the landlord.

Rental Agent Role Purpose

The purpose of a rental agent is to provide assistance to tenants and landlords in the rental process, including securing rental properties, negotiating contracts, and collecting rent payments. The rental agent also helps to resolve disputes between landlords and tenants and ensure that all legal requirements are met. Additionally, the rental agent is responsible for marketing rental properties, screening applicants, and providing advice and guidance to landlords and tenants.

Rental Agent Role

A Rental Agent is responsible for finding and negotiating rental agreements for clients, such as landlords and tenants. They must be familiar with the local market and have excellent interpersonal and negotiation skills in order to secure the best deal for their clients.

Rental Agent Duties

  • Provide advice and assistance to prospective tenants
  • Carry out viewings of rental properties
  • Negotiate rental agreements
  • Manage rental contracts and payments
  • Carry out property inspections
  • Handle maintenance and repair requests

Rental Agent Requirements

  • Excellent customer service skills
  • Strong communication and interpersonal skills
  • Ability to work as part of a team
  • Ability to work to targets and deadlines
  • Ability to work with a range of computer software

Rental Agent Skills

  • Good communication and organisational skills
  • Ability to work to deadlines
  • Strong customer service skills
  • Ability to work independently

Rental Agent Personal Traits

  • Excellent communication and customer service skills
  • Organised and able to manage time effectively
  • Ability to work under pressure
  • Confident in using computer systems

How to write a Rental Agent Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Rental Agent Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Rental Agent Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Rental Agent Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Rental Agent

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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