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Salon Coordinator Job Description

What does a Salon Coordinator do?

A Salon Coordinator is responsible for managing the daily operations of a salon. Their duties include ensuring that the salon is clean and presentable, scheduling appointments for clients, managing inventory and supplies, coordinating the work of hairstylists and other salon staff, and handling client complaints or issues. They also play a key role in maintaining good relationships with clients by providing excellent customer service and ensuring clients feel welcomed and well-cared for during their time at the salon. Additionally, a Salon Coordinator may be involved in marketing efforts to attract new clients and promote the salon’s services.

Our Salon Coordinator job description includes the Salon Coordinator responsibilities, duties, skills, education, qualifications, and experience.

Salon Coordinator Example

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If you need an example job description for a Salon Coordinator download the one below, alternatively we have many other Hospitality and Leisure job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Salon Coordinator do?

The Salon Coordinator is responsible for ensuring the smooth running of the salon by providing excellent customer service and excellent operational standards. They will be responsible for supervising the reception and booking process, dealing with customer queries, managing staff rotas and ensuring the salon is kept to a high standard of cleanliness. They will be required to ensure that any social media and marketing initiatives are followed up and implemented. They will be the first point of contact for customers and staff and must be a strong communicator.

Salon Coordinator Role Purpose

The purpose of a Salon Coordinator is to provide administrative and customer service support to a salon or spa. This role involves a variety of tasks such as booking appointments, managing inventory, delegating tasks to staff, and ensuring the salon runs smoothly. The Salon Coordinator is also responsible for ensuring the highest levels of customer service are maintained, providing a welcoming and supportive environment for customers. The Coordinator must also have a good understanding of the salon’s products and services, as well as industry trends and regulations. This role also requires excellent communication, organizational and interpersonal skills.

Salon Coordinator Role

The Salon Coordinator is responsible for providing administrative and customer service support to the salon, ensuring that customers receive a high quality of service. Duties include scheduling appointments, managing the salon's reception, handling financial transactions, providing product information, and providing general customer service.

Salon Coordinator Duties

  • Maintain client records and bookings
  • Develop and monitor salon marketing activities
  • Handle customer inquiries
  • Organise and coordinate staff and resources
  • Provide administrative support
  • Process payments and reconcile accounts

Salon Coordinator Requirements

  • Organise appointments and bookings for the salon
  • Greet clients and provide information on services
  • Manage the salon's online presence and update social media accounts
  • Ensure the salon is kept clean and tidy
  • Stock control
  • Prepare and order products needed for services

Salon Coordinator Skills

  • Excellent customer service
  • Organizational skills
  • Time management
  • Computer literacy
  • Communication skills

Salon Coordinator Personal Traits

  • Organised
  • Efficient
  • Good interpersonal skills
  • Excellent customer service
  • Ability to multi-task

How to write a Salon Coordinator Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Salon Coordinator Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Salon Coordinator Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Salon Coordinator Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Salon Coordinator

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