What does a Shuttle Driver do?
A shuttle driver is responsible for driving passengers to and from designated locations, such as airports or hotels. They must ensure that the vehicle is maintained and fully operational, and adhere to traffic laws and safety procedures. Additionally, shuttle drivers must provide excellent customer service by greeting passengers, assisting with luggage, and helping passengers with disabilities or special needs. They must also keep accurate records of their trips and communicate any issues or concerns to their supervisor or dispatcher.
Our Shuttle Driver job description includes the Shuttle Driver responsibilities, duties, skills, education, qualifications, and experience.
Shuttle Driver Example
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If you need an example job description for a Shuttle Driver download the one below, alternatively we have many other Transportation and Logistics job description samples and a job description library with over 3000 job descriptions templates that you can download for free.
What does a Shuttle Driver do?
Shuttle Driver Job Summary
We are looking for an experienced and reliable Shuttle Driver to transport passengers between destinations in a safe and efficient manner. The Shuttle Driver will pick up and drop off passengers at designated locations, load and unload luggage, and ensure passenger comfort and safety throughout the trip. The successful candidate will have excellent customer service skills, a valid driver's licence and a clean driving record.
Responsibilities:
• Transport passengers between destinations in a safe and efficient manner.
• Ensure passengers are comfortable and adhere to safety regulations.
• Load and unload luggage and other items.
• Provide accurate information to passengers regarding departure and arrival times.
• Monitor vehicle condition, fuel levels, and other safety-related aspects.
• Follow all applicable laws, rules, and regulations.
Requirements:
• Proven experience as a Shuttle Driver.
• Valid driver's license and clean driving record.
• Ability to remain calm and professional in stressful situations.
• Excellent customer service skills.
• Knowledge of local traffic laws and regulations.
• Ability to work flexible hours, including evenings, nights, and weekends.
Shuttle Driver Role Purpose
The purpose of a Shuttle Driver is to provide a safe, reliable, and efficient transportation service to passengers. This includes safely collecting and delivering passengers to their desired destinations, following all applicable traffic laws, and providing friendly customer service. The Shuttle Driver is also responsible for performing basic vehicle maintenance, ensuring vehicles are kept clean, and ensuring the safety of all passengers.
Shuttle Driver Role
Shuttle drivers transport passengers in a safe and timely manner from one location to another. They are responsible for ensuring the safety and comfort of their passengers, following all applicable traffic laws, and providing any necessary customer service.
Shuttle Driver Duties
- Transport passengers to and from airports, hotels, business and other destinations
- Provide passengers with travel information and assistance
- Load and unload luggage
- Maintain cleanliness of the interior and exterior of the vehicle
- Follow a planned route according to a timetable and ensure punctuality
- Comply with traffic regulations and safety standards
Shuttle Driver Requirements
- Valid driver's licence
- Good customer service skills
- Good knowledge of local area and routes
- Excellent driving skills
- Ability to work flexible hours
Shuttle Driver Skills
- Excellent customer service
- Knowledge of local roads and public transport routes
- Ability to safely and efficiently operate a shuttle vehicle
Shuttle Driver Personal Traits
- Excellent customer service skills
- Good geographical knowledge
- Reliable and punctual
- Ability to work shifts and weekends
How to write a Shuttle Driver Job Advert
Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.
A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.
Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.
How to write a Shuttle Driver Job Description
To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.
Job Description Advice - Guidance on How to Personalise a Shuttle Driver Job Specification
The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.
Job Description Tips - Help on formatting a Shuttle Driver Job Specification
When creating your bespoke description and advert, you should cover and promote these points:
Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.
Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.
Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.
Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.
The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.
Career progression: Including the career path will entice candidates looking for career growth.
Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources.
Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.
Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.
Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.
How to Hire a Shuttle Driver
Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV
