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Traffic Clerk Job Description

What does a Traffic Clerk do?

A Traffic Clerk is responsible for ensuring the efficient and timely movement of goods and products in and out of a company’s warehouse or distribution centre. They work closely with transportation carriers and logistics personnel to coordinate shipments, prepare shipping documents, and track inventory levels. Traffic Clerks also assist in the management of inbound and outbound traffic, directing drivers and vehicles to the appropriate loading docks and providing assistance as needed. Additionally, they may liaise with customs brokers and freight forwarders to ensure compliance with local and international regulations and monitor the status of shipments throughout the supply chain.

Our Traffic Clerk job description includes the Traffic Clerk responsibilities, duties, skills, education, qualifications, and experience.

Traffic Clerk Example

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If you need an example job description for a Traffic Clerk download the one below, alternatively we have many other Public Sector job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Traffic Clerk do?

A Traffic Clerk is responsible for monitoring and managing the flow of goods and services in a business. They plan, coordinate and control the transportation of goods, including scheduling transport and arranging for customs clearance in conjunction with freight forwarders. They also track shipments to ensure that goods arrive on time and in good condition. Additional duties include collecting and processing data for management reports, invoicing and calculating shipping costs.

Traffic Clerk Role Purpose

The purpose of a Traffic Clerk is to ensure that goods are efficiently loaded and unloaded from vehicles in order to maintain smooth and safe road traffic flow. The Traffic Clerk is responsible for checking and recording incoming and outgoing goods and ensuring that they are stored and dispatched in a safe and timely manner. They also ensure that all vehicles are properly weighed, ensure that all goods are properly documented and accounted for, and ensure that all traffic laws and regulations are followed. Additionally, Traffic Clerks liaise with customers and suppliers to inform them of any delays or issues that may arise.

Traffic Clerk Role

A Traffic Clerk is responsible for managing a variety of tasks related to traffic and transportation logistics. This may include receiving orders, preparing paperwork, tracking shipments, and communicating with customers and suppliers. They may also be responsible for coordinating with distribution networks, sorting and shipping goods, and ensuring customer satisfaction.

Traffic Clerk Duties

  • Processing of traffic documents
  • Checking documents for accuracy
  • Recording and maintaining accurate records
  • Entering data into computer databases
  • Liaising with customers and clients
  • Providing advice and assistance to customers

Traffic Clerk Requirements

  • Excellent customer service skills
  • Able to work in a busy environment
  • Accuracy and attention to detail
  • Strong communication skills
  • Ability to work under pressure

Traffic Clerk Skills

  • Excellent customer service and communication skills
  • Knowledge of traffic regulations and laws
  • Ability to learn and use computer systems
  • Good organisational and problem-solving skills
  • High level of accuracy and attention to detail

Traffic Clerk Personal Traits

  • Good customer service skills
  • Ability to work well under pressure
  • Excellent communication skills
  • Organised and able to multitask
  • Attention to detail

How to write a Traffic Clerk Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Traffic Clerk Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Traffic Clerk Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Traffic Clerk Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Traffic Clerk

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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