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Travel Consultant Job Description

How to Hire a Travel Consultant

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Travel Consultant Job Description

We are looking for a Travel Consultant to advise on and plan business and holiday itineraries. Working as our Travel Consultant you will meet with clients to determine their needs and then select the most appropriate options given time and budget constraints. You should help further by informing clients of cancelation procedures and any applicable penalties.

To deliver success as our Travel Consultant, you should plan arrangements in accordance with clients’ mobility and medical requirements. Suitable Travel Consultants will monitor and tend to all queries within short turnaround times.

Travel Consultant Duties and Responsibilities

  • Demonstrable experience as a Travel Consultant, with expertise in local and international travel arrangements.
  • Computer literate, with exceptional desktop research and professional writing skills.
  • Passionate about your work.
  • Strong communicator, respect, and empathy personality traits.
  • Ability to source the best quotes.
  • A knack for delivering multiple outputs within tight turnaround times, as needed.
  • Capacity to deliver commendable services that surpass clients’ expectations.
  • Qualification in Tourism or similar.

Travel Consultant Skills and Requirements

  • Respond to enquiries about our company’s services and offerings.
  • Determine each client’s requirements, including destinations, length of stay, and transit time.
  • Ensure that clients pay the deposit.
  • Inform clients about the cancelation policy, including salient dates and all penalties.
  • Ascertain and adhere to the available budget.
  • Select the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit.
  • Secure accommodation that is best suited to the budget and location of choice.
  • Plan excursions based on each client’s needs and interests.
  • Account for mobility and medical needs during each phase of the trip planning process.
  • Demonstrable experience as a Travel Consultant, with expertise in local and international travel arrangements.
  • Computer literate, with exceptional desktop research and professional writing skills.
  • Passionate about your work.
  • Strong communicator, respect, and empathy personality traits.
  • Ability to source the best quotes.
  • A knack for delivering multiple outputs within tight turnaround times, as needed.
  • Capacity to deliver commendable services that surpass clients’ expectations.
  • Qualification in Tourism or similar.

Personalising Your Travel Consultant Job Description Advise

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company’s culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.


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