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What Soft Skills To Include In A Job Description

What Soft Skills To Include In A Job Description

Hiring managers and employers creating a job spec to attract job seekers to a vacant position, or preparing to conduct a job interview, have the task of determining what soft skills to include in their job descriptions. Hard and soft skills are crucial to employers wishing to hire a candidate who will succeed with the business and potentially enjoy career growth in years to come.

So, to attract and choose the right candidate, a hiring manager needs to know what soft skills are, how they are different from hard skills, and which soft skills to include in a job description.

In this article, we cover these topics, exploring:

  • What are soft skills?
  • Soft skills versus hard skills
  • Soft skills examples

What Are Soft Skills?

What Is A Soft Skill

Soft skills can be described and defined in several ways and are most often referred to as interpersonal skillscharacter traitspeople skillstransferable skills, or non-technical skills.

Key soft skills are required in almost every job, helping employees complete job description duties and tasks, communicate effectively with co-workers, maintain a good work ethic, and build interpersonal relationships. Soft skills can be more important than hard technical skills for some jobs, especially those that rely on emotional intelligence, critical thinking, and verbal communication.

Soft Skills Vs Hard Skills

Soft Skills Vs Hard Skills And Other Skills

You can think of soft skills as human skills. These social skills are not usually taught or learned in a classroom but developed over years of experience interacting with other people, at home, school, and work. On the other hand, a hard skill is evidence of technical knowledge, usually gained through formal education, in a classroom, online, during training seminars, or work experience.

Read What Hard Skills To Include In A Job Description.

For example, people managers require soft skills, including strong leadership skills, a positive attitude, effective communication, and emotional intelligence. Computer programmers need hard skills, such as coding, learned through online training or a Computer Science Degree.

Soft Skills Examples

Interpersonal Skills And Soft Skills Examples

Hiring managers should look for the right soft skills when advertising a job. Job seekers may include them in their job application, CV, resume, or cover letter. You can also test for them during the applicant’s job interview. 

We provide many free interview process resources for employers, and you will find them in our interviews hub.


  1. Communication skills
  2. Problem-solving skills
  3. Adaptability
  4. Leadership skills
  5. Teamwork
  6. Work ethic
  7. Responsibility
  8. Emotional intelligence
  9. Positive attitude
  10. Professionalism

There are more soft skills than these, many of which fall into one of the top ten soft skills list categories. Let’s identify those next so you can pick all the right soft skills related to your job vacancy, ready for inclusion in your job descriptions.

Read How To Define What People Do In Their Jobs.


If you are listing soft skills in your job description in preparation for advertising jobs online, here are the communication skills that will help you build out a candidate profile:

  • Active listening
  • Clarity
  • Negotiation
  • Non verbal communication (body language)
  • Persuasion
  • Presentation
  • Verbal communication
  • Written communication


Sost skills related to problem-solving include:

  • Complaint resolution
  • Creative skills (creative thinking)
  • Critical thinking skills
  • Information analysis
  • Information gathering
  • Innovation
  • Organisation
  • Planning
  • Prioritisation
  • Problem-solving
  • Testing
  • Time management


Specific examples of soft skills related adaptability include:

  • Adaptable
  • Flexibility
  • Ideation
  • Open-mindedness
  • Own ideas
  • Own initiative
  • Learning willingness


We recently covered leadership skills in detail in our article What Leadership Skills To Include In A Job Description. Soft skills employers for management and leadership roles should consider including the following in their bullet point skills list or job description text:

  • Change management
  • Coaching
  • Decisiveness
  • Delegation
  • Integrity
  • Influential
  • Leadership
  • Mentoring
  • Motivation
  • People skills
  • Persuasion
  • Problem-solving
  • Strategic thinking
  • Team building
  • Time management
  • Trustworthiness


The best soft skills examples for roles where candidates will collaborate with their co-workers include:

  • Collaboration
  • Constructive feedback
  • Honesty
  • Relationship management
  • Respectful
  • Supportive
  • Teamwork
  • Trust


Linked to productivity, additional soft skills focusing on work ethic include:

  • Dependable
  • Disciplined
  • Openness
  • Persistent
  • Productive
  • Punctual
  • Strong work ethic
  • Time management skills


Responsibility is an important soft skill for almost any potential employee, particularly those who hope to see career success and move into more senior roles:

  • Accountability
  • Diligence
  • Ownership
  • Personal development
  • Project management
  • Responsible
  • Time sensitivity (time sensitive tasks)


Emotional intelligence is one of the top soft skills for jobs ranging from managers to therapists and customer services:

  • Compassion
  • Emotional intelligence
  • Empathy
  • Humility
  • Judgement
  • Patience
  • Self-awareness
  • Social skills


Positivity skills are required soft skills where an optimistic viewpoint is beneficial. These key skills go hand-in-hand with other soft skill categories such as leadership skills and teamwork:

  • Motivated
  • Passionate
  • Positive
  • Self-motivated


Employees who work with professionalism are vital for jobs where the individual is in contact with customers, partners, and even internally with co-workers:

  • Professional
  • Resilience
  • Respectfulness
  • Time management
  • Work life balance

Complete Top Soft Skills List

Examples Of Soft Skills List

Here is a complete soft skill list of 75+ high demand interpersonal skills, leadership skills, and character traits:

  1. Accountability
  2. Active listening
  3. Adaptable
  4. Change management
  5. Clarity
  6. Coaching
  7. Collaboration
  8. Compassion
  9. Complaint resolution
  10. Constructive feedback
  11. Creative skills (creative thinking)
  12. Critical thinking skills
  13. Decisiveness
  14. Delegation
  15. Dependable
  16. Diligence
  17. Disciplined
  18. Emotional intelligence
  19. Empathy
  20. Flexibility
  21. Honesty
  22. Humility
  23. Ideation
  24. Information analysis
  25. Information gathering
  26. Innovation
  27. Integrity
  28. Influential
  29. Judgement
  30. Leadership
  31. Learning willingness
  32. Mentoring
  33. Motivated
  34. Motivation
  35. Negotiation
  36. Non verbal communication
  37. Open-mindedness
  38. Openness
  39. Organisation
  40. Ownership
  41. Own ideas
  42. Own initiative
  43. Passionate
  44. Patience
  45. People skills
  46. Persistent
  47. Personal development
  48. Persuasion
  49. Planning
  50. Positive
  51. Presentation
  52. Prioritisation
  53. Problem-solving
  54. Productive
  55. Professional
  56. Project management
  57. Punctual
  58. Relationship management
  59. Resilience
  60. Respectful
  61. Respectfulness
  62. Responsible
  63. Self-awareness
  64. Self-motivated
  65. Social skills
  66. Strategic thinking
  67. Strong work ethic
  68. Supportive
  69. Team building
  70. Teamwork
  71. Testing
  72. Time management skills
  73. Time sensitivity
  74. Trust
  75. Trustworthiness
  76. Verbal communication
  77. Work life balance
  78. Written communication

Soft Skill FAQs

Soft Skills Employers FAQs

Next, we answer your soft skill frequently asked questions:


Soft skills in job descriptions are those relevant, essential, or desirable for candidates to possess when carrying out their duties. They may include interpersonal skills, communication skills, work ethic, time management, problem-solving, active listening, and many more.


Soft skills are just as critical as hard skills. Hard skills and technical skills only show that a candidate has the required knowledge and training to complete tasks. Soft skills indicate whether the individual will fit your company culture, interact well with managers, co-workers, junior staff, partners, and clients, and may demonstrate how well a potential employee can deploy their hard skills.


Soft skills include time management, problem-solving, trust, and project management. Other soft skills are included in our list of 75+ soft skills shared above.

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