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Administrative Secretary Job Description

What does an Administrative Secretary do?

An Administrative Secretary completes admin duties in companies across all industries and business sectors. Administrative Secretary responsibilities include providing administrative support to teams and executives, monitoring office supplies, and other administrative functions. Administrative Secretaries usually report to the Office Manager.

Our Administrative Secretary job description includes the Administrative Secretary responsibilities, duties, skills, education, qualifications, and experience.

Administrative Secretary Example


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If you need an example job description for an Administrative Secretary download the one below, alternatively we have many other Office Administration job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does an Administrative Secretary do?

Administrative Secretaries perform day-to-day administrative and secretarial duties in office environments. Their responsibilities include reporting to management, draughting documents and entering data, and scheduling appointments. They may work at government or educational institutions, or in corporate, legal, or medical departments.

Administrative Secretary Role

Administrative Secretaries perform administrative and secretarial duties in office environments. Their responsibilities include reporting to management, draughting documents and entering data, and scheduling appointments. They may work at government or educational institutions or incorporate, legal, or medical departments.

We are recruiting for a capable Administrative Secretary to assist us with office administration. In this position, you will be responsible for processing documents, maintaining databases, and liaising with the public. You may also be required to manage office supplies.

To succeed as an Administrative Secretary, you should possess excellent communication skills and demonstrable experience in a secretarial role. Outstanding Administrative Secretaries are highly organised in performing a wide array of administrative duties.

Administrative Secretary Duties

  • 1-2 years of experience as an Administrative Secretary would be advantageous.
  • Advanced proficiency in managing documents, spreadsheets, and databases.
  • Ability to liaise internally and externally on administrative matters.
  • Exceptional filing, recordkeeping, and organisational skills.
  • Working knowledge of printers, copiers, scanners, and fax machines.
  • Proficiency in appointments scheduling and call forwarding systems.
  • Excellent written and verbal communication skills.
  • Exceptional interpersonal skills.
  • Formal qualification in office administration, secretarial work, or related training

Administrative Secretary Requirements

  • Report to management and perform secretarial duties.
  • Type, edit and format reports and documents.
  • File documents, as well as entering data and maintaining databases.
  • Liaise with internal departments and communicating with the public.
  • Direct internal and external calls, emails, and faxes to designated departments.
  • Arrange and schedule appointments, meetings, and events.
  • Monitor office supplies and ordering replacements.
  • Assist with copying, scanning, faxing, emailing, note-taking, and travel bookings.
  • Prepare facilities and arranging refreshments for events, if required.
  • Observe best business practises and etiquette.
  • 1-2 years of experience as an Administrative Secretary would be advantageous.
  • Advanced proficiency in managing documents, spreadsheets, and databases.
  • Ability to liaise internally and externally on administrative matters.
  • Exceptional filing, recordkeeping, and organisational skills.
  • Working knowledge of printers, copiers, scanners, and fax machines.
  • Proficiency in appointments scheduling and call forwarding systems.
  • Excellent written and verbal communication skills.
  • Exceptional interpersonal skills.
  • Formal qualification in office administration, secretarial work, or related training

Administrative Secretary Qualifications

The education and qualifications of an Administrative Secretary might include the following:

  • At least two GCSEs, including English and Maths/High School Diploma
  • Basic computer skills

Administrative Secretary Desired Experience

The relevant experience of an Administrative Secretary might include working in other administrative positions, such as Administrative Assistant, where the candidate could develop excellent communication skills and admin skills by performing secretarial duties.

Administrative Secretary Training

Possible training of an excellent Administrative Secretary candidate might include:

  • Business Administrator Advanced Apprenticeship
  • Level 2 Certificate in IT User Skills
  • Level 2 Award in Touch Typing, Audio Transcription or Shorthand
  • Level 2 Diploma in Business Administration
  • T Level in Management and Administration
  • The Institute of Administrative Management Qualifications

How to write an Administrative Secretary Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write an Administrative Secretary Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise an Administrative Secretary Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting an Administrative Secretary Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire an Administrative Secretary

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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