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Administrative Services Manager Job Description

Administrative Services Managers supervise administrative department operations and employees and ensure that the office operates smoothly and efficiently. These professionals may also be known as Administrative Managers or Office Managers.

We are recruiting for an organised, proactive Administrative Services Manager to oversee our administrative department operations and staff members. As Administrative Services Manager you will establish, evaluate, and change department controls and systems, review reports and interpret data, and hire, train, monitor and direct employees while ensuring that the department and office operates efficiently and smoothly.

You will also handle office tasks or direct support staff members as they answer phones, collect and distribute mail, organise and store information or paperwork, set up meetings, and make travel arrangements.

To succeed as an Administrative Services Manager, you should commit to supporting the administrative staff members and improving department operations. You should be analytical, creative, organised, and detail-oriented.

Administrative Services Manager Responsibilities:

  • Direct and evaluate administrative department operations and staff members to ensure the business operates in a smooth, efficient manner.
  • Develop, analyse, review, and implement administrative department systems and controls.
  • Train, hiring, coaching, and leading support staff members.
  • Create, review and report department data and using this information to solve potential problems or strengthen performance.
  • Establish and enforce department regulations, guidelines, budgets, and timelines.
  • Handle or monitoring staff as they perform basic office tasks, such as answering phones, greeting and directing visitors, making arrangements for meetings or travel, and distributing mail.
  • Ensure that information and records are organised and stored in the proper manner.
  • Oversee the maintenance, repair, or replacement of office equipment and machines.
  • Assist with the office space design and installation.
  • Ensure that the office systems, controls, policies, procedures, and workspaces are in compliance with current regulations or legislation.

Administrative Services Manager Requirements:

  • Additional certifications or licenses may be a plus.
  • Ability to analyse information and develop effective solutions.
  • Strong planning, critical thinking, problem solving, and task and time management skills.
  • Excellent interpersonal, leadership, coaching, and verbal and written communication skills.
  • Proficiency office technology and equipment, such as computers, copiers, scanners, fax machines, and phone systems.
  • Bachelor’s degree in Business Administration or related field may be preferred.

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