What does an Air Cargo Agent do?
An Air Cargo Agent is responsible for ensuring that cargo is safely and efficiently transported via aircraft. They are responsible for coordinating the process of loading and unloading cargo at airports and ensuring the correct documentation and customs procedures are followed. They also communicate with clients regarding their shipments and assist with any issues that may arise. Air Cargo Agents work closely with other departments, including ground staff, pilots, and customs officials, to ensure that cargo is transported in accordance with industry regulations and to meet customer needs.
Our Air Cargo Agent job description includes the Air Cargo Agent responsibilities, duties, skills, education, qualifications, and experience.
Air Cargo Agent Example
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If you need an example job description for an Air Cargo Agent download the one below, alternatively we have many other Transportation and Logistics job description samples and a job description library with over 3000 job descriptions templates that you can download for free.
What does an Air Cargo Agent do?
The Air Cargo Agent is responsible for managing the booking, loading and unloading of air cargo for customers. They will be responsible for coordinating with customers and other departments to ensure that shipments are sent and received in a timely and efficient manner. The Agent must have excellent communication and organizational skills, a good understanding of the air cargo industry and the ability to multi-task and work under pressure. The successful candidate will be required to provide exceptional customer service, while adhering to all regulations and procedures.
Air Cargo Agent Role Purpose
The purpose of an Air Cargo Agent is to facilitate the transport of goods and services via air freight. They act as a liaison between airlines, shippers, consignees, and other parties involved in the shipment of cargo. Air Cargo Agents are responsible for arranging shipments, tracking shipments, arranging customs clearance, invoicing, and other administrative tasks. They are also responsible for ensuring the safety and security of cargo during transport.
Air Cargo Agent Role
An air cargo agent is responsible for arranging the transportation of goods by air, including overseeing the paperwork, liaising with airlines, customs agents and other relevant parties, and ensuring that goods are delivered on time.
Air Cargo Agent Duties
- Booking cargo shipments
- Coordinating with customers and airlines
- Providing tracking and tracing of cargo shipments
- Maintaining accurate records
- Negotiating with airlines
- Organising collections and deliveries
Air Cargo Agent Requirements
- Good customer service skills
- Excellent communication and interpersonal skills
- Knowledge of air cargo regulations
- Ability to work independently and as part of a team
- Ability to work under pressure and to tight deadlines
Air Cargo Agent Skills
- Communication
- Organisation
- Computer literacy
- Problem-solving
Air Cargo Agent Personal Traits
- Good communication skills
- Organisational ability
- Attention to detail
- Ability to work under pressure
How to write an Air Cargo Agent Job Advert
Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.
A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.
Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.
How to write an Air Cargo Agent Job Description
To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.
Job Description Advice - Guidance on How to Personalise an Air Cargo Agent Job Specification
The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.
Job Description Tips - Help on formatting an Air Cargo Agent Job Specification
When creating your bespoke description and advert, you should cover and promote these points:
Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.
Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.
Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.
Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.
The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.
Career progression: Including the career path will entice candidates looking for career growth.
Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources.
Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.
Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.
Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.
How to Hire an Air Cargo Agent
Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV
