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Airport Ramp Attendant Job Description

What does an Airport Ramp Attendant do?

Airport Ramp Attendants are responsible for handling a variety of ground support equipment and performing various tasks related to the overall operation of an airport. This may include loading and unloading luggage and cargo, guiding aircraft to and from their gates, and marshalling planes into position. They are also responsible for maintaining the cleanliness and safety of the airport runway, taxiways and parking areas. Additionally, they may assist in other areas of airport operations such as customer service, aircraft servicing and fueling. Airport Ramp Attendants play a critical role in ensuring that both domestic and international flights operate smoothly and on time.

Our Airport Ramp Attendant job description includes the Airport Ramp Attendant responsibilities, duties, skills, education, qualifications, and experience.

Airport Ramp Attendant Example


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If you need an example job description for an Airport Ramp Attendant download the one below, alternatively we have many other Transportation and Logistics job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does an Airport Ramp Attendant do?

Airport Ramp Attendant Job Summary

An Airport Ramp Attendant is responsible for providing ground support to the airline industry, ensuring the safe and efficient operation of aircraft on airport ramps. This includes marshalling aircraft, handling baggage, loading and unloading cargo, and ensuring the safety of the aircraft and its passengers. Airport Ramp Attendants must be able to work in all weather conditions, be physically fit, and be able to communicate effectively with other staff. They must have a good knowledge of airport procedures and safety regulations.

Airport Ramp Attendant Role Purpose

The purpose of an Airport Ramp Attendant is to provide support to the airport and its aircraft operations. This includes a variety of tasks such as checking in baggage, loading and unloading aircraft, fueling aircraft, and cleaning and maintaining the aircraft and ramp areas. They may also be responsible for communicating with ground personnel, aircraft maintenance personnel, and other airport staff to ensure a safe and efficient operation.

Airport Ramp Attendant Role

A Ramp Attendant at an Airport is responsible for loading and unloading aircraft cargo, baggage and equipment, and providing ground support services. They must ensure the safety of passengers and crew, and the efficient turnaround of aircraft.

Airport Ramp Attendant Duties

  • Assisting passengers with their luggage
  • Guiding aircraft to the designated parking positions
  • Carrying out safety checks
  • Reporting any damage to aircraft
  • Maintaining safety equipment
  • Ensuring aircraft is adequately fuelled
  • Carrying out aircraft refuelling
  • Cleaning and checking aircraft

Airport Ramp Attendant Requirements

  • Ensure the safe and efficient movement of aircraft on the ramp
  • Check aircraft for damage and any security risks
  • Ensure all aircraft documentation is accurate and up to date
  • Communicate with pilots and aircraft crew
  • Assist with loading and unloading of aircraft
  • Carry out refuelling and de-icing of aircraft

Airport Ramp Attendant Skills

  • Customer service
  • Ability to work in a fast-paced environment
  • Good communication skills
  • Problem-solving skills
  • Ability to follow safety protocols
  • Familiarity with aviation terminology

Airport Ramp Attendant Personal Traits

  • Good customer service skills
  • Ability to work in a fast-paced environment
  • Able to follow instructions
  • Able to lift heavy items

How to write an Airport Ramp Attendant Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write an Airport Ramp Attendant Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise an Airport Ramp Attendant Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting an Airport Ramp Attendant Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire an Airport Ramp Attendant

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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