What does an Airport Operations Supervisor do?
An Airport Operations Supervisor oversees the day-to-day activities that are required to ensure the smooth and efficient operation of an airport. This can include coordinating with various departments to ensure that flights are on time, managing the cleaning and maintenance schedules for the airport terminals and surrounding areas, and providing support to customers with questions or concerns. Additionally, an Airport Operations Supervisor is responsible for ensuring compliance with safety and security procedures, as well as monitoring staffing levels and scheduling employees to ensure that all shifts are adequately covered.
Our Airport Operations Supervisor job description includes the Airport Operations Supervisor responsibilities, duties, skills, education, qualifications, and experience.
Airport Operations Supervisor Example
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If you need an example job description for an Airport Operations Supervisor download the one below, alternatively we have many other Transportation and Logistics job description samples and a job description library with over 3000 job descriptions templates that you can download for free.
What does an Airport Operations Supervisor do?
The Airport Operations Supervisor is responsible for the day-to-day operational activities at the airport. This includes overseeing the safety, security and efficiency of the airport's operations, as well as ensuring that all operational standards are met. The Operations Supervisor will also monitor and manage staff, coordinate activities with other departments, and ensure compliance with all applicable regulations. The successful candidate will need to be organised, have excellent communication skills and be able to work under pressure. Experience in the aviation industry and a valid aviation security qualification is essential.
Airport Operations Supervisor Role Purpose
The purpose of an Airport Operations Supervisor is to ensure the smooth and efficient running of operations at an airport. This involves overseeing the day-to-day running of the airport, managing staff, dealing with passenger queries and complaints, monitoring the airfield, and ensuring that all safety and security regulations are followed. The Airport Operations Supervisor is also responsible for liaising with other stakeholders such as airlines, suppliers and government agencies to ensure that the airport runs effectively. They must also work closely with their team to ensure that all operational goals are achieved.
Airport Operations Supervisor Role
Airport operations supervisors are responsible for overseeing and coordinating the day-to-day operations of the airport. They ensure the efficient and safe operations of the airport by managing the staff, organising the scheduling of flights, and overseeing the maintenance and security of the premises. They also liaise with airlines, airline staff and other stakeholders to ensure the smooth running of the airport.
Airport Operations Supervisor Duties
- Supervise airport personnel and operations
- Manage aircraft ground handling and related services
- Ensure compliance with safety and security regulations
- Monitor the safe and efficient movement of passengers and baggage
- Oversee the maintenance and repairs of airport equipment
- Organise staff rotas and assign duties
Airport Operations Supervisor Requirements
- The Airport Operations Supervisor is responsible for the day-to-day supervision of the airport operations team.
- The successful candidate must have a good working knowledge of aviation regulations, operational procedures and safety standards.
- They must be able to communicate effectively and efficiently with passengers, colleagues and other key stakeholders.
- The candidate must be an organised individual with the ability to plan ahead, manage resources and delegates tasks.
- They must be able to work under pressure and to tight deadlines, as well as having the ability to work independently.
- The Airport Operations Supervisor must be able to work flexible shifts, which include evenings, weekends and bank holidays.
Airport Operations Supervisor Skills
- ability to supervise staff
- ability to lead a team
- problem-solving skills
- organisational skills
- excellent communication abilities
- strong customer service skills
Airport Operations Supervisor Personal Traits
- Leadership
- Organizational
- Problem-solving
- Multi-tasking
- Interpersonal
- Communication
- Decision-making
How to write an Airport Operations Supervisor Job Advert
Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.
A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.
Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.
How to write an Airport Operations Supervisor Job Description
To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.
Job Description Advice - Guidance on How to Personalise an Airport Operations Supervisor Job Specification
The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.
Job Description Tips - Help on formatting an Airport Operations Supervisor Job Specification
When creating your bespoke description and advert, you should cover and promote these points:
Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.
Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.
Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.
Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.
The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.
Career progression: Including the career path will entice candidates looking for career growth.
Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources.
Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.
Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.
Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.
How to Hire an Airport Operations Supervisor
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