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Banquet Manager Job Description

How to Hire a Banquet Manager

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Banquet Manager Job Description

Banquet Managers oversee and manage the hosting of banquets to provide customers with an excellent experience. Their duties include consulting with Head Chefs, determining the number of wait staff, and planning the layout and setup of venues.

We are recruiting for an enthusiastic and well-organised Banquet Manager to provide our customers with an excellent banquet experience. Working as a Banquet Manager, you will liaise with the Banquet the Head Chef to meet customer expectations. Your duties will include controlling the cost and quality of services, preparing the venue, and coordinating the service of meals.

To be successful working as a Banquet Manager, you should exhibit extensive experience in managing banquets and delivering services within budget. Excellent Banquet Managers ensure that customers receive a level of service that exceeds expectations.

Banquet Manager Duties and Responsibilities

  • 3+ years of experience in banquet management, or similar.
  • Proficiency in catering management software, such as Better Cater and Caterease.
  • Exceptional ability to plan banquets, manage budgets, and meet deadlines.
  • Experience in supervising banquet venue staff.
  • Ability to collaborate with Banquet Sales Directors and Head Chefs.
  • Extensive knowledge of catering equipment and venue requirements.
  • In-depth knowledge of hospitality industry best practises.
  • Excellent interpersonal and communication skills.
  • Accredited Certificate or Diploma in Catering, Culinary Arts, Hospitality, or similar.
  • Bachelor’s Degree in Hospitality and Culinary Arts preferred.

Banquet Manager Skills and Requirements

  • Discussing sales contract details with the Banquet Sales Director and the Head Chef.
  • Determining the number of table waiters and servers required.
  • Planning the venue layout according to the number of guests and the type of event.
  • Supervising the placement of tables, chairs, cutlery, plates, glasses, table linens, centrepieces, heating lamps, serving utensils, and carving stations.
  • Overseeing the seating of guests, the serving of meals and beverages, and the clearing of tables.
  • Managing the availability of liquor and soft drinks, when required.
  • Preparing work schedules and completing documentation in a timely manner.
  • Answering customers’ questions and accommodating special requests.
  • 3+ years of experience in banquet management, or similar.
  • Proficiency in catering management software, such as Better Cater and Caterease.
  • Exceptional ability to plan banquets, manage budgets, and meet deadlines.
  • Experience in supervising banquet venue staff.
  • Ability to collaborate with Banquet Sales Directors and Head Chefs.
  • Extensive knowledge of catering equipment and venue requirements.
  • In-depth knowledge of hospitality industry best practises.
  • Excellent interpersonal and communication skills.
  • Accredited Certificate or Diploma in Catering, Culinary Arts, Hospitality, or similar.
  • Bachelor’s Degree in Hospitality and Culinary Arts preferred.

Personalising Your Banquet Manager Job Description Advise

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company’s culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.


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