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Banquet Server Job Description

How to Hire a Banquet Server

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Banquet Server Job Description

Banquet Servers are employed by a catering company or hotel to work at special functions and events. A Banquet Server is required to accommodate guests by providing food and drink.

We are looking for a polite and professional Banquet Server who will be responsible for greeting, assisting and serving guests at special functions and events. As the Banquet Server, you will help assist with event planning, preparation and clean up, serve guests, and respond to questions, complaints, and requests.

To be a successful Banquet Server, you should possess excellent customer service and communication skills. You should be professional, polite to guests, and an efficient server.

Banquet Server Duties and Responsibilities

  • Experience as a server is preferred.
  • Courteous and attentive to guests.
  • Ability to meet the physical demands of the job, staying on your feet, climbing stairs, carrying heavy-weights.
  • Excellent interpersonal, communication, and customer service skills.
  • Ability to work as part of a team and follow instructions.
  • Flexibility to work shifts, including early mornings, late nites, weekends, and holidays.

Banquet Server Skills and Requirements

  • Greet guests as they enter a venue and helping them to find their seats.
  • See to the comfort of guests thru answering questions, taking orders, conveying special instructions to the kitchen and bar, and serving food and beverages.
  • Circulate the room with trays of appetisers and beverages.
  • Direct guests to necessary services and features, and leading guests on tours of the location.
  • Assist with event preparation, set up, and closing, including setting up and packing away tables, table cloths and place settings, and buffets.
  • Support other staff to ensure guest satisfaction.
  • Adhere to safety and quality regulations.
  • Experience as a server is preferred.
  • Courteous and attentive to guests.
  • Ability to meet the physical demands of the job, staying on your feet, climbing stairs, carrying heavy-weights.
  • Excellent interpersonal, communication, and customer service skills.
  • Ability to work as part of a team and follow instructions.
  • Flexibility to work shifts, including early mornings, late nites, weekends, and holidays.

Personalising Your Banquet Server Job Description Advise

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company’s culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.


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