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Billing Clerk Job Description

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Billing Clerk Job Description

We are recruiting for a detail-oriented, reliable Billing Clerk to correspond with customers regarding payments, issue invoices, and process credit memos. You will responsible for updating accounting records with issued invoices, new payments, customer information, etc. You should be able to multitask, deal with customer concerns in a professional manner and assist the accounting department with the preparation of financial reports.

To succeed as a Billing Clerk, you should have a good grasp of accounting practices and strong organisational skills. An outstanding candidate will demonstrate excellent communication skills and a knack for working with numbers.

Billing Clerk Responsibilities

  • Previous experience as a billing clerk or in a similar role.
  • Knowledge of accounting software such as Quickbooks.
  • Working knowledge of accounting standards and relevant legal regulations.
  • Strong communication, organisational and time-management skills.
  • Ability to work efficiently under pressure.
  • Proficient in Microsoft Office.
  • Excellent math skills.
  • Strong attention to detail.

Billing Clerk Requirements

  • Creating and issuing invoices to customers.
  • Processing credit memos.
  • Preparing account statements for customers.
  • Following up on outstanding payments and answering customer queries.
  • Monitoring all payments and preparing monthly billing reports.
  • Managing account balances and resolving inconsistencies.
  • Assisting the accounting department with the preparation of financial reports.
  • Updating accounting records with issued invoices, processed payments, new balances, and customer contact information.
  • Previous experience as a billing clerk or in a similar role.
  • Knowledge of accounting software such as Quickbooks.
  • Working knowledge of accounting standards and relevant legal regulations.
  • Strong communication, organisational and time-management skills.
  • Ability to work efficiently under pressure.
  • Proficient in Microsoft Office.
  • Excellent math skills.
  • Strong attention to detail.

Personalising Your Billing Clerk Job Description Advise

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company’s culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.


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