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Charter Coordinator Job Description

What does a Charter Coordinator do?

A Charter Coordinator is responsible for coordinating and managing the process of chartering flights for their clients. This role involves liaising with airlines, clients, and other relevant suppliers to ensure that all aspects of the chartering process are arranged and executed to a high standard. A Charter Coordinator is also responsible for ensuring compliance with all regulations and standards related to aviation and travel. Responsibilities may also include handling customer inquiries, negotiating rates, and managing budgets. Strong organizational skills, attention to detail, and communication skills are key attributes for a successful Charter Coordinator.

Our Charter Coordinator job description includes the Charter Coordinator responsibilities, duties, skills, education, qualifications, and experience.

Charter Coordinator Example

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If you need an example job description for a Charter Coordinator download the one below, alternatively we have many other Transportation and Logistics job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Charter Coordinator do?

The Charter Coordinator is responsible for ensuring that all aspects of the chartering process are completed in an efficient and professional manner. This includes coordinating charter requests, collecting and preparing documentation, and liaising with customers, charter agents and other stakeholders. The Coordinator must have excellent organisational skills and be able to multi-task, as well as a strong understanding of the commercial shipping industry.

The successful candidate will be required to ensure that all chartering requirements are met, from checking the availability of vessels to managing payments and other related activities. The Coordinator will need to keep up to date with the latest regulations and industry trends, as well as develop and maintain strong working relationships with customers and charter agents.

The Coordinator will be required to provide administrative and project management support, such as updating customer records, preparing and sending quotations, and maintaining accurate records. They will also be expected to provide guidance and advice to customers and charter agents, offering solutions and resolving issues. The Charter Coordinator must be able to work independently as well as part of a team.

Charter Coordinator Role Purpose

The purpose of a Charter Coordinator is to manage the delivery of charter services for an organisation or company. This role involves liaising with customers, suppliers and other stakeholders, negotiating terms and conditions, and ensuring that charter services are provided in a timely and cost-effective manner. The Charter Coordinator is also responsible for overseeing the implementation of all charter-related policies and procedures, as well as ensuring that any changes or modifications to existing policies are in accordance with organisational and legal requirements. Finally, this role also involves monitoring and providing regular reports on charter activities and performance.

Charter Coordinator Role

The Charter Coordinator is responsible for managing the organization's charter agreements and ensuring they are up to date and compliant with the relevant regulations. They will coordinate charter agreements, review and approve documents, maintain a database of charter agreements, and provide advice and support to the management team.

Charter Coordinator Duties

  • Planning and organizing charter trips, including scheduling, transportation, and accommodation
  • Liaising with customers to meet their needs
  • Developing and maintaining relationships with suppliers and partners
  • Monitoring customer feedback to ensure quality of service
  • Ensuring regulatory compliance and health and safety standards are met
  • Budgeting and forecasting

Charter Coordinator Requirements

  • Excellent organisational skills
  • Ability to work independently
  • Strong communication and interpersonal skills
  • Knowledge of the charter industry
  • Ability to multitask and prioritise tasks
  • Strong IT skills

Charter Coordinator Skills

  • Organisational
  • Communication
  • Problem-solving
  • Time management

Charter Coordinator Personal Traits

  • Excellent organisational and communication skills
  • Ability to work independently and as part of a team
  • Strong problem solving skills
  • Ability to work under pressure and to tight deadlines

How to write a Charter Coordinator Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Charter Coordinator Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Charter Coordinator Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Charter Coordinator Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Charter Coordinator

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