What does a Closer do?
A Closer is a sales professional who works towards finalizing deals with potential customers. They typically work in industries where client interaction is critical, such as real estate and insurance. The main goal of a Closer is to persuade customers to sign a contract and complete a transaction. They often have to negotiate terms and conditions, answer questions and concerns, and ensure that both parties are satisfied with the agreement. Additionally, Closers may follow up with customers to ensure that they are satisfied with the product or service they received.
Our Closer job description includes the Closer responsibilities, duties, skills, education, qualifications, and experience.
Closer Example
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If you need an example job description for a Closer download the one below, alternatively we have many other Legal job description samples and a job description library with over 3000 job descriptions templates that you can download for free.
What does a Closer do?
Closer
The Closer is responsible for ensuring that sale opportunities are maximised by successfully closing sales. They will be required to develop relationships with potential customers and work to identify their needs and present products and services that meet those needs. The Closer will be required to provide excellent customer service, build relationships with customers and maintain a professional manner at all times.
The Closer will need to be able to work to deadlines and have excellent communication and negotiation skills. They will be required to provide written and verbal reports to the Sales Manager and meet targets set by the company. The Closer will also be required to provide feedback to the Sales Manager regarding customer interactions.
Closer Role Purpose
The purpose of a Closer is to ensure that all sales processes are completed efficiently and in a timely manner. This includes liaising with customers, processing orders, preparing sales paperwork, and providing customer service. The Closer also ensures that customer expectations are met throughout the sales process and that any customer queries are dealt with in a prompt and professional manner.
Closer Role
Closer is a job role that involves persuading potential customers to complete a purchase at the point of sale. The aim is to use persuasive techniques to persuade the customer to make a purchase decision. This could involve answering any questions or concerns the customer may have, providing additional information, or offering discounts or other incentives to complete the sale.
Closer Duties
- Develop relationships with customers and suppliers
- Provide advice and support on products and services
- Identify sales opportunities
- Manage customer accounts
- Carry out administrative duties
Closer Requirements
- Excellent communication and interpersonal skills
- Ability to work well under pressure
- Flexibility in working hours
- Ability to remain calm and professional in challenging situations
Closer Skills
- Excellent communication and interpersonal skills
- Ability to work under pressure
- Excellent time management and organisational skills
- Ability to work independently and as part of a team
- Ability to multi-task and manage multiple priorities
- Strong problem-solving and decision-making skills
Closer Personal Traits
- Good communication skills
- Ability to build relationships
- Organised with strong attention to detail
- Able to manage difficult conversations
How to write a Closer Job Advert
Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.
A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.
Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.
How to write a Closer Job Description
To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.
Job Description Advice - Guidance on How to Personalise a Closer Job Specification
The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.
Job Description Tips - Help on formatting a Closer Job Specification
When creating your bespoke description and advert, you should cover and promote these points:
Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.
Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.
Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.
Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.
The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.
Career progression: Including the career path will entice candidates looking for career growth.
Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources.
Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.
Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.
Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.
How to Hire a Closer
Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV
