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Computer Repair Technician Job Description

What does a Computer Repair Technician do?

A Computer Repair Technician is responsible for diagnosing and fixing problems with computers and other electronic equipment. This involves troubleshooting hardware and software issues, replacing faulty parts, and ensuring that computer systems are running smoothly. They may also perform regular maintenance tasks such as updates and system backups. Additionally, a Computer Repair Technician may provide technical support to customers and advise them on best practices for maintaining their computer equipment.

Our Computer Repair Technician job description includes the Computer Repair Technician responsibilities, duties, skills, education, qualifications, and experience.

Computer Repair Technician Example

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If you need an example job description for a Computer Repair Technician download the one below, alternatively we have many other Information Technology (IT) job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Computer Repair Technician do?

Computer Repair Technician Job Summary

We are looking for a Computer Repair Technician to join our team. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, or software. They will diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.

The ideal candidate should have excellent technical knowledge and problem-solving skills. They should be able to effectively communicate technical information to users and colleagues. The candidate should have an understanding of network and system security and be able to maintain records of repairs and maintenance.


• Diagnose and troubleshoot hardware and software issues

• Repair and replace defective components

• Provide technical assistance and support to users

• Set up and configure computer systems

• Install and maintain software

• Maintain records of repairs and maintenance

• Ensure network and system security


• Proven experience as a Computer Repair Technician

• Excellent technical knowledge and problem-solving skills

• Ability to effectively communicate technical information

• Knowledge of network and system security

• Ability to maintain records of repairs and maintenance

• High school diploma or equivalent; certification is a plus

Computer Repair Technician Role Purpose

The purpose of a computer repair technician is to diagnose and repair issues with computer hardware and software, as well as offering advice and support to customers regarding their computer systems. This may involve carrying out repairs, upgrading hardware or software, installing and configuring hardware or software, and providing technical support over the phone or in person. Computer repair technicians must be knowledgeable about computer systems, software, and hardware, and have excellent problem-solving and customer service skills.

Computer Repair Technician Role

A Computer Repair Technician is a professional who repairs and maintains computer hardware, software and networks. They diagnose and troubleshoot computer problems, install and configure software, and ensure that systems are running optimally. They provide technical support to customers and may work in a retail environment or as part of an IT department.

Computer Repair Technician Duties

  • Diagnose and repair hardware and software issues on computer systems
  • Install and configure computer hardware and software
  • Provide technical advice and assistance
  • Perform preventative maintenance procedures
  • Check and test computer components

Computer Repair Technician Requirements

  • Accurately diagnose any hardware and software issues with computers, laptops, mobile phones and other digital devices
  • Provide technical support and assistance to customers via telephone and/or in person
  • Repair, maintain and upgrade all types of computer equipment
  • Install and configure computer hardware, operating systems and applications
  • Provide network support and troubleshoot network issues
  • Backup and restore data from a variety of storage mediums
  • Ensure the security and integrity of computer networks and systems

Computer Repair Technician Skills

  • Proficiency with computer hardware and software
  • Ability to troubleshoot and diagnose technical problems
  • Excellent customer service skills
  • Good problem-solving skills
  • Ability to work independently and as part of a team

Computer Repair Technician Personal Traits

  • Excellent communication and customer service skills
  • Strong technical aptitude
  • Attention to detail
  • Ability to work independently and as part of a team

How to write a Computer Repair Technician Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Computer Repair Technician Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Computer Repair Technician Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Computer Repair Technician Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Computer Repair Technician

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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