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Customs Broker Job Description

What does a Customs Broker do?

A Customs Broker is responsible for managing the import and export of goods on behalf of their clients, ensuring compliance with relevant regulations and laws. They work closely with both customers and government authorities to prepare all necessary documentation, including customs declarations and shipping labels, and to coordinate the transportation and clearance of goods across borders. They may also advise clients on taxes and tariffs, and help to resolve any issues or disputes that arise during the shipping process, making sure that their clients receive their goods in a timely and cost-effective manner.

Our Customs Broker job description includes the Customs Broker responsibilities, duties, skills, education, qualifications, and experience.

Customs Broker Example

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If you need an example job description for a Customs Broker download the one below, alternatively we have many other Transportation and Logistics job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Customs Broker do?

A Customs Broker is responsible for managing the import and export of goods between countries. They ensure that all relevant documentation and payments are accurately processed and that any customs regulations are adhered to. They also provide advice and assistance to clients on customs procedures and regulations. In addition, they may be required to represent clients in court proceedings concerning customs matters. The role requires strong knowledge of customs regulations and procedures, as well as excellent communication and organisational skills.

Customs Broker Role Purpose

The purpose of a Customs Broker in the UK is to act as an intermediary between importers, exporters and Customs authorities, ensuring that goods entering and leaving the UK are done so in compliance with all relevant regulations and laws. The Customs Broker is responsible for preparing and submitting all necessary documentation, including declarations, invoices and manifests, and for ensuring that classification, valuation and other requirements are met. They may also be responsible for providing advice and guidance on the most effective ways to manage Customs processes and procedures.

Customs Broker Role

A Customs Broker is responsible for assisting clients with the importation and exportation of goods, ensuring compliance with customs regulations. They provide advice on customs tariffs, rules and regulations, and help prepare and submit documentation required for customs clearance. They also work with freight forwarders and other industry contacts to ensure goods are transported in a timely and legal manner.

Customs Broker Duties

  • Liaising with customs authorities
  • Ensuring compliance with customs regulations
  • Classifying goods for customs declaration
  • Calculating customs duties and taxes
  • Preparing and submitting customs declarations
  • Advising customers on customs procedures
  • Arranging for payment of duties and taxes
  • Monitoring goods during transit

Customs Broker Requirements

  • Ability to interpret customs regulations and laws
  • Knowledge of international shipping procedures
  • Excellent communication and organizational skills
  • Ability to work effectively under pressure
  • Proficient in Microsoft Office and other software related to customs brokerage

Customs Broker Skills

  • Excellent communication skills
  • Strong organisational skills
  • Familiarity with customs clearance processes
  • Knowledge of HMRC regulations
  • Proficiency with computer systems

Customs Broker Personal Traits

  • Organisational skills
  • Attention to detail
  • Excellent communication skills
  • Ability to work under pressure

How to write a Customs Broker Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Customs Broker Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Customs Broker Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Customs Broker Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Customs Broker

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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