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Doorman Job Description

What does a Doorman do?

A doorman, also known as a door supervisor, is responsible for ensuring the safety and security of people and property within a building. They typically work in hotels, nightclubs, and other entertainment venues, as well as residential buildings and office complexes. Their duties may include checking identification, controlling access to the building, monitoring crowds and activities, and dealing with any disturbances or incidents that arise. In addition, they may assist with concierge services, such as helping guests with their luggage or directing them to local attractions. A doorman must have good communication and conflict resolution skills, as well as a firm but diplomatic approach to enforcing rules and regulations.

Our Doorman job description includes the Doorman responsibilities, duties, skills, education, qualifications, and experience.

Doorman Example

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If you need an example job description for a Doorman download the one below, alternatively we have many other Hospitality and Leisure job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Doorman do?

A Doorman is responsible for providing a safe and secure environment for guests and staff by manning the entrance of a building or premises. This may involve greeting visitors, providing directions, helping with luggage and monitoring access to the building. They must also be vigilant for any security breaches and take appropriate action when necessary. The Doorman may also be responsible for keeping the entrance area tidy and neat.

Doorman Role Purpose

A doorman's job role is to provide a safe and secure environment for visitors, customers and staff at a building or premises. They usually greet visitors as they enter, check identification, and ensure that only authorised people are allowed access. Doormen may also be responsible for controlling crowds, providing directions, or helping with luggage and packages. In some cases, they may also be asked to keep an eye out for any suspicious activity or potential security threats.

Doorman Role

A Doorman is responsible for providing a safe and secure environment for visitors by controlling access to the premises and monitoring activities. They may also be required to perform other duties such as providing assistance to guests, assisting with deliveries and performing basic security checks.

Doorman Duties

  • Greet and welcome visitors to premises
  • Check identification and direct visitors to correct destination
  • Assist visitors with luggage
  • Ensure security of doors and entryways
  • Maintain records of visitors
  • Provide general information about the premises and its services

Doorman Requirements

  • Greet visitors and provide them with a positive experience
  • Assist visitors with access to the building
  • Monitor the entry and exit of visitors
  • Check identification and provide access control
  • Provide information on the building and its services

Doorman Skills

  • Customer service
  • Problem solving
  • Communication
  • Security awareness

Doorman Personal Traits

  • Excellent interpersonal skills
  • Professional attitude
  • Ability to remain calm under pressure

How to write a Doorman Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Doorman Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Doorman Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Doorman Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Doorman

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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