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Food Service Worker Job Description

What does a Food Service Worker do?

A Food Service Worker is responsible for assisting with the preparation and serving of meals in a variety of settings, such as hospitals, schools, and restaurants. They may be involved in tasks such as preparing ingredients, cooking food, cleaning kitchen equipment and premises, setting dining tables, and serving food to customers or patients. Additionally, they may have to ensure that food stock levels are maintained, and assist with inventory control and ordering supplies. Food Service Workers are typically required to follow strict health and safety regulations and maintain a clean and hygienic environment in food preparation and service areas.

Our Food Service Worker job description includes the Food Service Worker responsibilities, duties, skills, education, qualifications, and experience.

Food Service Worker Example


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If you need an example job description for a Food Service Worker download the one below, alternatively we have many other Bar and Restaurant job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Food Service Worker do?

A Food Service Worker is responsible for providing excellent customer service in a fast-paced environment. This includes taking customer orders, serving food and beverages, collecting payment, clearing tables and resetting them for the next guests, and cleaning the restaurant or eating area. The Food Service Worker may also be required to assist with food preparation, restocking, and other duties as assigned. A successful Food Service Worker must be friendly, approachable, and able to work quickly and efficiently.

Food Service Worker Role Purpose

The purpose of a Food Service Worker is to provide efficient and courteous service to customers in a restaurant, café or other food service establishment. This includes taking orders, preparing and serving food and drinks, cleaning and setting tables, and ensuring that all customer needs are met. Food Service Workers are also responsible for ensuring that safety and hygiene standards are adhered to in the kitchen and dining area.

Food Service Worker Role

A Food Service Worker is responsible for preparing and serving food and drinks to customers in restaurants, cafes and similar establishments. They may also be responsible for taking orders, handling customer enquiries, cleaning and maintaining the premises and equipment.

Food Service Worker Duties

  • Preparing and serving food
  • Stocking and replenishing supplies
  • Cleaning and sanitizing food preparation and service areas
  • Maintaining a safe and hygienic environment
  • Handling cash payments

Food Service Worker Requirements

  • Provide excellent customer service
  • Keep the dining area clean and organized
  • Greet and seat customers
  • Handle payments and process transactions

Food Service Worker Skills

  • food preparation
  • customer service
  • cash handling

Food Service Worker Personal Traits

  • Friendly
  • Organised
  • Punctual
  • Ability to work under pressure

How to write a Food Service Worker Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Food Service Worker Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Food Service Worker Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Food Service Worker Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Food Service Worker

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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