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Helper Job Description

What does a Helper do?

A helper is a person who supports and assists in various tasks. Their duties may vary depending on the industry they work in. In general, however, a helper will typically be responsible for tasks such as cleaning, stocking, organizing, and preparing materials and equipment. They may also provide assistance to other employees, such as answering phones, making copies and running errands. A helper’s role is vital in ensuring that the workplace runs smoothly and efficiently, and they play a crucial part in helping businesses achieve their goals.

Our Helper job description includes the Helper responsibilities, duties, skills, education, qualifications, and experience.

Helper Example


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If you need an example job description for a Helper download the one below, alternatively we have many other Manufacturing job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Helper do?

A Helper is responsible for providing support to teams and individuals, often in a busy working environment. This support can take many forms, including carrying out administrative tasks, helping with projects, and providing guidance and support to colleagues. Helpers should be able to work both independently and as part of a team, and be confident in their ability to communicate clearly and effectively. An understanding of safety processes and procedures is essential, as is the ability to remain calm in stressful situations.

Helper Role Purpose

The purpose of a Helper job role is to provide assistance and support to ensure the smooth running of a workplace. This could range from providing administrative support to colleagues, helping in the organisation and coordination of events, or providing technical assistance with computers and other equipment. Helpers may also be responsible for offering customer service, such as providing advice to customers, responding to customer queries, and processing orders. Ultimately, the Helper role exists to provide assistance and support to ensure a workplace runs efficiently and effectively.

Helper Role

A Helper is a person who assists with a variety of tasks, such as providing physical assistance, helping to resolve technical issues, offering support to customers, and carrying out administrative duties.

Helper Duties

  • Provide assistance to colleagues and customers
  • Handle customer enquiries and provide support
  • Perform administrative tasks
  • Carry out research and analysis
  • Keep accurate records

Helper Requirements

  • Excellent communication skills
  • Ability to work as part of a team
  • Ability to work under pressure

Helper Skills

  • communication
  • organisation
  • problem-solving

Helper Personal Traits

  • Good communication skills
  • Ability to work well under pressure
  • Flexible and reliable
  • Able to work both independently and as part of a team

How to write a Helper Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Helper Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Helper Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Helper Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Helper

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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