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Home Care Coordinator Job Description

What does a Home Care Coordinator do?

A Home Care Coordinator is responsible for managing the organization and delivery of care services to patients who receive care at home. As a Home Care Coordinator, your main duties include scheduling and overseeing care provided by a team of caregivers and nurses to ensure that patients receive high-quality care that meets their needs and preferences. You will work closely with patients, their families, primary care providers, and other healthcare professionals to develop care plans and ensure that the care provided aligns with patients’ health goals and medical conditions. Additionally, you will monitor patients’ progress and adjust care plans as necessary to ensure that patients receive the most effective care possible.

Our Home Care Coordinator job description includes the Home Care Coordinator responsibilities, duties, skills, education, qualifications, and experience.

Home Care Coordinator Example

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If you need an example job description for a Home Care Coordinator download the one below, alternatively we have many other Personal Care job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Home Care Coordinator do?

The Home Care Coordinator is a vital role within a healthcare setting, providing support to both service users and their families. The Coordinator is responsible for assessing the needs of service users and developing individual care plans in line with their care requirements. The Coordinator is also responsible for the management of care staff, providing direction and guidance on the delivery of care while ensuring that quality of care is maintained at all times. The Coordinator will also liaise with other healthcare professionals and external agencies to ensure the best possible outcomes for service users.

Home Care Coordinator Role Purpose

The purpose of a Home Care Coordinator is to provide an effective and efficient service to clients in the community by coordinating and managing the delivery of care services. This includes liaising between service users, their families, carers and other professionals involved in the delivery of care, ensuring that services are being provided in accordance with agreed policies and procedures, and ensuring that the quality of care is maintained at all times. The Home Care Coordinator is responsible for setting up and monitoring care plans, ensuring that the care provided meets the needs of the individual and is planned in the most cost-effective manner. They also provide advice and support to clients and their families, and advocate on behalf of their clients.

Home Care Coordinator Role

A Home Care Coordinator is responsible for the overall management of home care services for elderly and disabled adults. This includes managing staff, creating and maintaining care plans, monitoring client assessments, ensuring compliance with care standards and regulations, and providing appropriate support and advice to clients and their families.

Home Care Coordinator Duties

  • Organising and scheduling home care visits for clients
  • Assessing client needs and devising care plans
  • Liaising with families, GPs and other healthcare professionals
  • Monitoring the quality and effectiveness of care services
  • Ensuring all service users receive a high standard of care
  • Maintaining accurate client records

Home Care Coordinator Requirements

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Ability to work to deadlines
  • Highly organised and analytical
  • Good IT skills
  • Able to multi-task
  • Experience in a similar role

Home Care Coordinator Skills

  • Organisational Skills
  • Communication Skills
  • Administrative Skills
  • Compassion
  • Knowledge of Health & Social Care Legislation

Home Care Coordinator Personal Traits

  • Excellent organisational and communication skills
  • Ability to work independently and manage own workload
  • A compassionate and understanding attitude

How to write a Home Care Coordinator Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Home Care Coordinator Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Home Care Coordinator Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Home Care Coordinator Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Home Care Coordinator

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