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Patient Registrar Job Description

What does a Patient Registrar do?

A Patient Registrar is responsible for managing patients’ registration and admission process in healthcare facilities such as hospitals and clinics. Their duties involve collecting and verifying patients’ demographic and health insurance information, updating electronic health records, scheduling appointments, and providing information to patients on registration and admission procedures. Patient Registrars liaise with clinical staff, patients, and their families to ensure patients’ needs are met while maintaining medical confidentiality. They also handle billing and insurance claims, and may assist with discharge planning. The role requires excellent communication and customer service skills, attention to detail and accuracy, as well as a good understanding of healthcare regulations and data protection laws.

Our Patient Registrar job description includes the Patient Registrar responsibilities, duties, skills, education, qualifications, and experience.

Patient Registrar Example

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If you need an example job description for a Patient Registrar download the one below, alternatively we have many other Healthcare job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Patient Registrar do?

The Patient Registrar is responsible for maintaining accurate patient records and ensuring that all patient information is up to date. This role requires excellent communication, organisational and administrative skills, as well as the ability to work with sensitive data in a confidential manner.

The Registrar supports the medical and administrative staff in providing an efficient and effective patient service. Main duties include recording clinical notes, updating patient records on the clinical system, dealing with referrals, and providing information and advice to patients, relatives and visitors. The Registrar will also be involved in the management of patient appointments, including booking, organizing and rescheduling.

The successful candidate will be a highly organized individual with excellent attention to detail, able to work independently and as part of a team. They must also have a good understanding of computer systems and knowledge of data protection regulations.

Patient Registrar Role Purpose

The primary purpose of a Patient Registrar is to provide administrative support to the healthcare team in order to ensure the smooth running of patient services. This includes registering new patients, processing referrals, maintaining patient records, scheduling appointments, and providing general administrative assistance. Patient Registrars are also responsible for providing patient information, answering questions, and resolving issues. In addition, they may help with billing and insurance-related tasks, as well as providing customer service to patients and families.

Patient Registrar Role

Patient Registrars are responsible for managing patient information and providing administrative support to the healthcare team. This includes registering new patients, verifying patient information, filing medical records, and entering data into electronic medical records. They also help to maintain patient confidentiality, handle patient inquiries, and assist with scheduling appointments.

Patient Registrar Duties

  • Greeting patients and visitors
  • Providing administrative support to patients and staff
  • Scheduling patient appointments
  • Processing patient registrations and medical records
  • Collecting patient payments
  • Updating patient records

Patient Registrar Requirements

  • Excellent customer service skills
  • High level of accuracy and attention to detail
  • Good interpersonal and communication skills
  • Ability to use relevant software packages

Patient Registrar Skills

  • Excellent interpersonal, organisational and communication skills
  • Ability to work in a busy environment
  • Strong customer service skills
  • Confident in using IT systems

Patient Registrar Personal Traits

  • Excellent communication skills
  • Friendly and helpful attitude
  • Ability to work independently
  • Organised and efficient
  • Knowledge of medical terminology
  • Keen eye for detail

How to write a Patient Registrar Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Patient Registrar Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Patient Registrar Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Patient Registrar Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Patient Registrar

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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