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Quality Director Job Description

What does a Quality Director do?

A Quality Director oversees and manages the quality control processes within an organisation, ensuring that products or services meet established quality standards and customer expectations. They spearhead the development, implementation and maintenance of the quality management system, and lead a team responsible for carrying out regular audits and inspections. Additionally, they set quality goals and objectives, monitor performance metrics, and provide guidance and training to other departments to achieve excellent quality. As a Quality Director, attention to detail, problem-solving skills, and excellent communication and leadership abilities are vital attributes in carrying out your role effectively.

Our Quality Director job description includes the Quality Director responsibilities, duties, skills, education, qualifications, and experience.

Quality Director Example

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If you need an example job description for a Quality Director download the one below, alternatively we have many other Manufacturing job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Quality Director do?

The Quality Director is responsible for the overall quality assurance strategy and performance of an organisation. They will develop and implement policies and procedures related to quality assurance and ensure compliance with national and international standards and regulations. The Quality Director will lead a team of quality assurance professionals and ensure that the organisation meets customer requirements, while also ensuring the efficient use of resources. The Quality Director will also review and analyse quality data to identify trends and develop improvement strategies. This role requires strong leadership and communication skills, as well as a solid understanding of quality management principles.

Quality Director Role Purpose

The purpose of a Quality Director is to ensure that all products and services produced by an organisation meet the highest standards of quality and comply with any relevant regulations or industry standards. The Quality Director is responsible for setting quality standards and for developing and managing the systems, processes and resources necessary for achieving those standards. They will also be responsible for leading and developing a quality team to ensure that the company is meeting its quality objectives.

Quality Director Role

The Quality Director is responsible for ensuring that a company's products and services meet the highest standards of quality, safety and efficiency. This involves overseeing the development and implementation of a Quality Management System, monitoring and measuring the effectiveness of quality control processes, and making continuous improvements in order to ensure customer satisfaction and maintain regulatory compliance. The Quality Director is also responsible for training and managing personnel, as well as providing guidance, support and direction to the Quality Management Team.

Quality Director Duties

  • Develop and implement quality systems and procedures
  • Ensure compliance with relevant legal and regulatory requirements
  • Conduct internal audits and evaluations
  • Monitor and review product quality
  • Analyse and report on product and process performance
  • Identify and investigate customer complaints
  • Develop corrective actions where necessary
  • Liaise with other departments to ensure quality standards are being met

Quality Director Requirements

  • Bachelor's degree in Quality Management or related field
  • Proven experience in quality management
  • Knowledge of relevant regulatory standards
  • Ability to lead and motivate a team
  • Excellent organizational and problem-solving skills

Quality Director Skills

  • Excellent organisational and communication skills
  • Ability to manage and lead a team
  • Knowledge of relevant industry standards and regulations
  • Highly analytical with great attention to detail

Quality Director Personal Traits

  • Excellent communication skills
  • Strong leadership skills
  • Highly organised
  • Ability to work under pressure
  • Ability to manage multiple tasks

How to write a Quality Director Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Quality Director Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Quality Director Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Quality Director Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Quality Director

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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