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Routing Clerk Job Description

What does a Routing Clerk do?

A Routing Clerk is responsible for coordinating and scheduling the delivery and transportation of goods or products. They work on ensuring that the right products are delivered to the right location, at the right time and at the most reasonable cost possible. They liaise with different departments to ensure that all customer requests are met and all products are delivered in good condition. They also manage and maintain delivery records and ensure that all necessary paperwork is filled out and filed correctly. Additionally, they work with other logistics experts to optimize supply chain processes and streamline delivery operations.

Our Routing Clerk job description includes the Routing Clerk responsibilities, duties, skills, education, qualifications, and experience.

Routing Clerk Example

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If you need an example job description for a Routing Clerk download the one below, alternatively we have many other Retail job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Routing Clerk do?

The Routing Clerk is responsible for managing all incoming and outgoing goods, ensuring that shipments are dispatched and received in a timely and accurate manner. Duties include monitoring stock levels and tracking shipments, as well as working with other departments to ensure efficient delivery of goods. The Routing Clerk must also be able to liaise with suppliers, customers and couriers to resolve any issues that arise. They must be able to multi-task and have the ability to work in a fast-paced environment.

Routing Clerk Role Purpose

The purpose of a Routing Clerk job role is to plan and coordinate the efficient delivery and collection of goods and services for an organisation. This may involve creating and managing delivery routes, scheduling and dispatching vehicles, and ensuring goods are safely and securely transported. The Routing Clerk is also responsible for keeping accurate records of goods and services delivered and collected, as well as monitoring delivery times and costs.

Routing Clerk Role

A Routing Clerk is responsible for organising and managing the transport of goods from suppliers to customers, ensuring that orders are collected and delivered in a timely and cost-effective manner. They must plan routes, coordinate with suppliers and customers, and prepare paperwork for each delivery. Excellent organisational and customer service skills are essential for this role.

Routing Clerk Duties

  • Maintain routing records and files
  • Process routing requests
  • Generate reports related to routing
  • Coordinate with internal departments for routing changes
  • Update routing database

Routing Clerk Requirements

  • Excellent computer skills
  • Strong organisational skills
  • Highly motivated and hardworking
  • Excellent communication skills
  • Good understanding of customer service

Routing Clerk Skills

  • Organizational skills
  • Attention to detail
  • Data entry
  • Filing

Routing Clerk Personal Traits

  • Organised
  • Attention to detail
  • Good communication skills

How to write a Routing Clerk Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Routing Clerk Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Routing Clerk Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Routing Clerk Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Routing Clerk

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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