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Taxi Driver Job Description

What does a Taxi Driver do?

A taxi driver is responsible for operating a vehicle and transporting passengers to their desired destinations. They must have a thorough knowledge of the local area and be able to navigate various routes and traffic conditions efficiently. Taxi drivers must also possess strong customer service skills in order to create a positive experience for their passengers. They are expected to maintain the cleanliness and safety of their vehicle, as well as manage payment transactions with passengers.

Our Taxi Driver job description includes the Taxi Driver responsibilities, duties, skills, education, qualifications, and experience.

Taxi Driver Example


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If you need an example job description for a Taxi Driver download the one below, alternatively we have many other Transportation and Logistics job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Taxi Driver do?

Taxi Driver Job Summary

A Taxi Driver is responsible for safely transporting passengers to their desired destination in a timely and efficient manner. To do this, they must have a good knowledge of the local area, including roads, landmarks and places of interest. They must also ensure their vehicle is in a roadworthy condition and comply with all relevant legal requirements. Taxi Drivers must provide excellent customer service, ensuring passengers feel safe and comfortable and that their journey is as stress-free as possible. They must also be able to handle payments and provide change if necessary.

Taxi Driver Role Purpose

The purpose of a taxi driver is to provide a safe, reliable and comfortable transport service to passengers, ensuring that they reach their destination on time. They must obey all relevant road laws and regulations and must be aware of local geography in order to provide the best service possible. They must also be knowledgeable about local attractions, places of interest and venues, and be able to give directions to customers. Taxi drivers must maintain their vehicles in a safe and secure condition and ensure that all relevant documentation and paperwork is up to date. They must also provide customer service and act in a friendly and courteous manner at all times.

Taxi Driver Role

Taxi drivers provide a safe and reliable transportation service to passengers, by picking them up and dropping them off at their destination. They must be knowledgeable of local roads, regulations and fare rates. They must have a valid driver's licence and may need to pass background checks.

Taxi Driver Duties

  • Collect passengers from designated locations
  • Drive passengers to their destinations
  • Collect payments and provide change and receipts
  • Follow the most efficient routes
  • Follow traffic laws and road regulations
  • Inspect vehicle before and after shifts
  • Maintain a clean and tidy interior
  • Provide excellent customer service

Taxi Driver Requirements

  • A valid driver's licence
  • Knowledge of the local area
  • Good customer service skills
  • Ability to work flexible hours

Taxi Driver Skills

  • Excellent customer service
  • Good local knowledge
  • Good driving skills
  • Ability to work flexible hours

Taxi Driver Personal Traits

  • Good customer service skills
  • Ability to remain calm in difficult situations
  • Flexible approach to working hours
  • Ability to follow instructions
  • Knowledge of local areas

How to write a Taxi Driver Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Taxi Driver Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Taxi Driver Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Taxi Driver Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Taxi Driver

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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