What does a Technical Assistant do?
A Technical Assistant works in an internal team in different industries providing technical assistance. Technical Assistant responsibilities include working on multiple projects, providing technical support, and overseeing computer programs or electronic products. Technical Assistants might report directly to a Team Leader or Company Manager.
Our Technical Assistant job description includes the Technical Assistant responsibilities, duties, skills, education, qualifications, and experience.
Technical Assistant Example
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If you need an example job description for a Technical Assistant download the one below, alternatively we have many other Information Technology (IT) job description samples and a job description library with over 3000 job descriptions templates that you can download for free.
What does a Technical Assistant do?
Technical assistants are junior-level administrative employees who report directly to the company manager or team leader. Their role is to provide both administrative and technical support for business clients or the internal team. Technical assistants work in a variety of fields including healthcare, computer science, manufacturing, and banking.
Technical Assistant Role
We are actively looking for a Technical Assistant to support our team with administrative and technical tasks. Working as a Technical Assistant you will be required to perform basic administrative tasks including filing, composing emails, printing documents, scheduling meetings, answering phones, and creating reports. We expect you to provide basic technical assistance such as the setting up and cleaning of equipment, setting parameters, chequing doses, and overseeing processes.
To deliver success working as a Technical Assistant, you should have high-level administrative skills, technical training, and the ability to work in a high-pressure environment. Ultimately, a suitable Technical Assistant provides valuable and reliable support in and out of the office.
Technical Assistant Duties
- Relevant technical certificate.
- Proficiency with basic computer programmes including MS Office and database systems.
- Working knowledge of email systems, computer hardware, and peripherals.
- Excellent communication skills.
- Ability to work under strict supervision.
- Ability to read and interpret technical data.
- Good time-management skills.
- Ability to work in a high-pressure environment.
Technical Assistant Requirements
- Answering telephones and taking messages.
- Composing emails.
- Typing up reports for the company.
- Scheduling meetings.
- Printing and filing documents.
- Organising company travel arrangements.
- Providing technical assistance with equipment operation.
- Cleaning of technical equipment.
- Setting equipment parameters.
- Relevant technical certificate.
- Proficiency with basic computer programmes including MS Office and database systems.
- Working knowledge of email systems, computer hardware, and peripherals.
- Excellent communication skills.
- Ability to work under strict supervision.
- Ability to read and interpret technical data.
- Good time-management skills.
- Ability to work in a high-pressure environment.
Technical Assistant Qualifications
The education and qualifications of a Technical Assistant might include the following:
- A Bachelor’s Degree in Computer Science, Research Science, or similar
- At least two GCSEs/High School Diploma
Technical Assistant Desired Experience
The relevant experience of a Technical Assistant might include working as junior-level administrative employees where they could build a robust set of technical and basic skills.
Technical Assistant Training
Possible training of an excellent Technical Assistant candidate might include:
- Level 2 International Computer Driving Licence (ICDL) Certificate in IT User Skills
- European Computer Driving Licence (ECDL)
- T Level in Management and Administration
- Level 2 or 3 Business and Administration
How to write a Technical Assistant Job Advert
Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.
A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.
Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.
How to write a Technical Assistant Job Description
To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.
Job Description Advice - Guidance on How to Personalise a Technical Assistant Job Specification
The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.
Job Description Tips - Help on formatting a Technical Assistant Job Specification
When creating your bespoke description and advert, you should cover and promote these points:
Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.
Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.
Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.
Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.
The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.
Career progression: Including the career path will entice candidates looking for career growth.
Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources.
Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.
Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.
Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.
How to Hire a Technical Assistant
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