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Airport Utility Worker Job Description

What does an Airport Utility Worker do?

An Airport Utility Worker is responsible for performing a variety of tasks to ensure the smooth functioning of airport operations. These duties may include operating ground support equipment, such as vehicles and machinery, to assist with aircraft maintenance and handling baggage and cargo. Other key responsibilities may include maintaining runways, taxiways, and other airport surfaces, as well as ensuring the cleanliness and safety of airport facilities. The Airport Utility Worker plays a vital role in ensuring the safety and efficiency of airport operations, and must be able to work well under pressure while adhering to established safety protocols and regulations.

Our Airport Utility Worker job description includes the Airport Utility Worker responsibilities, duties, skills, education, qualifications, and experience.

Airport Utility Worker Example


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If you need an example job description for an Airport Utility Worker download the one below, alternatively we have many other Transportation and Logistics job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does an Airport Utility Worker do?

An Airport Utility Worker is responsible for providing essential services to ensure that airports operate safely and efficiently. This includes providing support for the maintenance, repair and upkeep of the airport's infrastructure, equipment and facilities. Airport Utility Workers are also responsible for carrying out administrative tasks, such as filing paperwork and keeping records. They must be knowledgeable about the airport's operations and safety regulations, and be able to work in a fast-paced environment.

Airport Utility Worker Role Purpose

The purpose of an Airport Utility Worker is to provide a range of operational services to support the efficient and safe functioning of the airport. This includes carrying out a variety of tasks such as loading and unloading baggage and cargo, marshalling aircraft, operating ground equipment, and providing general maintenance services. They may also be responsible for overseeing the safe arrival and departure of passengers and providing assistance to passengers with special needs.

Airport Utility Worker Role

Airport Utility Workers are responsible for providing a range of general support services to ensure the smooth running of airport operations. Duties may include checking in passengers, managing baggage and cargo, helping with security checks and providing customer service.

Airport Utility Worker Duties

  • Assemble and install airport communications systems, such as radios and navigational aids
  • Maintain airport lighting systems and ensure they are in good working order
  • Carry out routine inspections of airport systems to detect and rectify faults
  • Identify faults in electrical and mechanical systems, and repair or replace faulty parts
  • Install, test and maintain security systems, such as closed-circuit television cameras
  • Carry out preventative maintenance and repairs to airport buildings and equipment
  • Investigate and diagnose faults in airport systems
  • Ensure safety regulations are followed and safety equipment is in good condition
  • Keep accurate records of all work carried out
  • Provide technical advice to airport staff and other professionals

Airport Utility Worker Requirements

  • Ability to safely operate ground service equipment
  • Ability to understand and follow instructions
  • Ability to work in a team environment
  • Ability to work in a fast-paced environment
  • Ability to work in a variety of weather conditions
  • Awareness of safety rules and regulations

Airport Utility Worker Skills

  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Capable of working independently and as part of a team
  • Excellent problem-solving and organisational skills
  • Good knowledge of safety regulations and procedures

Airport Utility Worker Personal Traits

  • Good organisational skills
  • Excellent customer service
  • Ability to work in a fast-paced environment
  • Knowledge of airport systems and procedures

How to write an Airport Utility Worker Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write an Airport Utility Worker Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise an Airport Utility Worker Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting an Airport Utility Worker Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire an Airport Utility Worker

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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