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Auto Glass Technician Job Description

How to Hire an Auto Glass Technician

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Auto Glass Technician Job Description

Auto Glass Technicians work for glass replacement companies and car dealerships to repair or replace cracked, chipped, or damaged car windows and windshields. They also weatherproof automotive glass and identify issues that may affect glass instilment.

We are actively hiring a highly-skilled Auto Glass Technician to repair or replace the windshields as well as door and quarter glasses on customers’ vehicles. Working as an Auto Glass Technician your responsibilities will include notifying customers of various issues that may affect glass instilment, removing damaged glass without causing further damage to customers’ vehicles, completing all necessary paperwork, and keeping damaged glass areas moisture-free during repairs.

We expect you to inspect windshields and windows to determine whether the glass should be repaired or replaced.

To succeed as an Auto Glass Technician, you should demonstrate sound mechanical skills and adhere to all health and safety regulations when using hazardous materials. The best suited candidates will should be able to effectively communicate with customers and achieve excellent customer service at all times.

Auto Glass Technician Duties and Responsibilities

  • Prior experience working as an Auto Glass Technician.
  • Sound knowledge of automotive glass repair and instilment techniques.
  • Strong mechanical skills.
  • Good manual dexterity and hand-eye coordination.
  • Effective communication skills.
  • Exceptional customer service skills.
  • Detail-oriented.

Auto Glass Technician Skills and Requirements

  • Travelling to various locations to assess as well as repair or replace customers’ windshields and windows.
  • Using primer to prime all damaged areas of windshields and car windows.
  • Weatherproofing glass by applying a chemical treatment to the outer surfaces and installing rubber weather seals around glass edges.
  • Removing mouldings, wipers, screws, bolts, and clips before glass instilment and repairs and replacing them thereafter.
  • Injecting resin into small chips or cracks and heating the damaged areas using a heat source.
  • Identifying issues that may affect glass instilment, such as rust or vehicle damage.
  • Removing all dirt and debris from windshields and windows before beginning repair or weatherproofing treatments.
  • Using clips, mouldings, and adhesives to affix custom-cut glass to customers’ vehicles.
  • Prior experience working as an Auto Glass Technician.
  • Sound knowledge of automotive glass repair and instilment techniques.
  • Strong mechanical skills.
  • Good manual dexterity and hand-eye coordination.
  • Effective communication skills.
  • Exceptional customer service skills.
  • Detail-oriented.

Personalising Your Auto Glass Technician Job Description Advise

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company’s culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.


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