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Billing And Insurance Coordinator Job Description

What does a Billing And Insurance Coordinator do?

A Billing and Insurance Coordinator is responsible for overseeing the financial aspects of a medical facility, clinic or hospital. They are responsible for managing patient billing, ensuring that payments are made correctly and on time, and maintaining accurate and up-to-date financial records. In addition, they work closely with insurance companies to ensure that patients receive the appropriate coverage for their medical treatments and services. They may also provide patients with guidance and assistance in navigating the complexities of medical insurance coverage and filing claims. Overall, a Billing and Insurance Coordinator plays a critical role in ensuring that healthcare providers receive the reimbursement they need to provide high-quality care to their patients.

Our Billing And Insurance Coordinator job description includes the Billing And Insurance Coordinator responsibilities, duties, skills, education, qualifications, and experience.

Billing And Insurance Coordinator Example


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If you need an example job description for a Billing And Insurance Coordinator download the one below, alternatively we have many other Banking and Insurance job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Billing And Insurance Coordinator do?

This role is responsible for managing the billing, insurance and patient accounts for a healthcare organisation. The Billing and Insurance Coordinator will ensure that all patient accounts are up-to-date and accurate, and will handle all billing and insurance-related inquiries.

The ideal candidate will have excellent customer service and communication skills, as well as an understanding of medical terminology and healthcare insurance policies. They should be able to maintain accurate records and manage multiple accounts simultaneously. The Billing and Insurance Coordinator will also provide administrative support to the healthcare team and will assist with data entry and other related tasks.

The successful candidate will be highly organised and able to work independently. They should be able to work with a high degree of accuracy and be comfortable using computerised systems. Prior experience in a healthcare setting is preferred.

Billing And Insurance Coordinator Role Purpose

The purpose of a Billing and Insurance Coordinator is to ensure that a company’s billing and insurance processes are accurate and up to date. This includes managing billing inquiries, resolving billing and insurance disputes, and ensuring that all client information is accurate and up to date. The Billing and Insurance Coordinator will also be responsible for ensuring that invoices are sent out in a timely manner and that payments are received in accordance with the company’s policies. Additionally, the Billing and Insurance Coordinator will ensure that all claims are accurately processed and that any disputes are handled swiftly and professionally.

Billing And Insurance Coordinator Role

The Billing and Insurance Coordinator is responsible for managing billing and insurance activities related to patient care. This includes preparing and submitting claims to insurance companies, tracking payments and denials, and following up with insurance companies to ensure timely payments. The Coordinator also assists with patient inquiries and provides customer service in regards to billing and insurance matters.

Billing And Insurance Coordinator Duties

  • Organise medical billing and insurance processes
  • Maintain records of patient accounts, payments and refunds
  • Liaise with insurance companies and other relevant providers
  • Answer billing and insurance queries
  • Ensure all regulations and procedures are followed

Billing And Insurance Coordinator Requirements

  • Excellent communication and customer service skills
  • Excellent organisational and administrative skills
  • Ability to work to tight deadlines
  • Ability to work independently as well as part of a team
  • Good working knowledge of Microsoft Office applications

Billing And Insurance Coordinator Skills

  • Excellent communication skills
  • Computer literacy
  • Knowledge of insurance policies
  • Attention to detail

Billing And Insurance Coordinator Personal Traits

  • Excellent organizational and communication skills
  • Attention to detail
  • Able to work independently and as part of a team
  • Good understanding of medical insurance policies and procedures

How to write a Billing And Insurance Coordinator Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Billing And Insurance Coordinator Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Billing And Insurance Coordinator Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Billing And Insurance Coordinator Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Billing And Insurance Coordinator

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