What Do Banking And Insurance Professionals Do?

Banking and insurance professionals work for various organisations, including investment banks, retail banks, assessment centres, mortgage brokers, and other financial services providers. Banking jobs and insurance roles involve selling financial products and services, building relationships using good written and verbal communication skills, assessing risks, ensuring profit, and ensuring regulations compliance.

Banking And Insurance Role

Retail banking, investment banking, and insurance companies should identify the best job title for the vacant position. Choosing a title that candidates recognise is essential for marketing the role and attracting top talent with relevant work experience, training, and skills. Examples of banking and insurance job titles include:

• Bank Teller
• Banker
• Investment Banker
• Insurance Advisor
• Mortgage Underwriter
• Stockbroker
• Treasurer

Banking And Insurance Responsibilities And Duties

Employers should clearly state the job duties and responsibilities the prospective employee will need to complete to succeed in the role. These will differ depending on the business area and position. However, key responsibilities often include the following:

• Opening bank accounts
• Selling bank products and services/sales of new products
• Printing financial statements
• Fund management
• General administrative tasks
• Assessing lending risks
• Conducting financial analysis of clients or investment opportunities
• Handling customer complaints
• Creating financial reports
• Maintaining up-to-date tax, financial products and services, and UK regulations knowledge
• Reviewing clients’ portfolios
• Determining the financial needs and banking needs of clients
• Processing insurance claims
• Gathering evidence such as accident reports, receipts, and photographs
• Calculating premiums
• Arranging payments and transfers

Banking And Insurance Skills

Your banking and insurance job descriptions should include relevant interpersonal and soft skills. With retail banking and financial institution roles centred on sales, customer service, risk assessment, and providing advice, top skills that lead to successful career paths include:

• Excellent numerical skills
• Problem-solving skills
• Good communication skills
• An ability to build long-term relationships
• Customer services skills
• Sales ability
• Attention to detail/detail-oriented
• Numeracy/mathematics
• Analytical thinking
• Initiative
• Determination and persistence
• Good judgment
• Decision making
• Research skills
• Administration skills
• Logic and reasoning
• Computer software proficiency

Banking And Insurance Qualifications And Education

Insurance and banking jobs may require different types of education and qualifications. In certain roles, it is essential for employers to hire degree-level workers or individuals with finance certifications, accreditations, or registrations. When you prepare your insurance and banking job descriptions, the following qualification may be relevant:

• A Degree in Finance, Economics, Accounting, or Maths
• T Level in Finance
• Level 3 Certificate in Insurance
• Two A Levels
• Four GCSEs
• Financial Conduct Authority Registration
• CFA Institute Qualifications
• Chartered Institute for Securities & Investment Qualifications

Required Banking And Insurance Experience And Training

Many finance recruiters will offer entry-level retail banking jobs and insurance jobs to individuals without experience. However, more senior financial positions go to those with work experience/relevant experience or training from an organisation such as the Chartered Banker Institute or the London Institute of Banking and Finance. Candidates might complete apprenticeships such as:

• Financial Services Professional Higher Advanced Diploma
• Finance Services Administrator Advanced Apprenticeship
• Senior Financial Services Customer Adviser Advanced apprenticeship
• Chartered Manager Degree Apprenticeship
• Chartered Senior Investment and Commercial Banking Professional Apprenticeship
• Insurance Professional Higher Apprenticeship

Banking And Insurance Job Description FAQs

Here we answer your questions on job descriptions for retail banking, investment bank, and insurance business sectors.

WHAT ARE SOFT SKILLS IN BANKING?

Soft skills in banking you can expect to request include communication skills, problem-solving, numeracy, teamwork, sales, organisation, and emotional intelligence.

WHAT DOES A BANKER DO?

A banker uses their ability to process client transactions, provide customer service, assess risk, give client advice, and sell banking products and services.