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Brokerage Coordinator Job Description

What does a Brokerage Coordinator do?

A Brokerage Coordinator is responsible for supporting the day-to-day operations of a brokerage firm. They work closely with brokers and clients to ensure that all transactions are completed efficiently and accurately. This may involve coordinating meetings and appointments, processing paperwork, and liaising with other departments within the firm. In addition, a Brokerage Coordinator may be responsible for managing client relationships, monitoring market trends, and providing administrative support to brokers as needed. Strong organizational skills, as well as excellent communication and customer service skills, are essential for success in this role.

Our Brokerage Coordinator job description includes the Brokerage Coordinator responsibilities, duties, skills, education, qualifications, and experience.

Brokerage Coordinator Example


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If you need an example job description for a Brokerage Coordinator download the one below, alternatively we have many other Finance job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Brokerage Coordinator do?

The Brokerage Coordinator is responsible for providing support to the Brokerage team in delivering high quality service to clients. This includes processing new business and ensuring the smooth running of client accounts. The Brokerage Coordinator will also be responsible for ensuring all regulatory requirements are met and providing general administrative support.

Key Responsibilities:

• Liaising with clients and other departments within the organisation to ensure the smooth running of client accounts
• Processing new business, managing client data and keeping accurate records
• Ensuring all regulatory requirements are met and up to date
• Answering client queries and providing timely and accurate responses
• Supporting the Brokerage team with ad hoc tasks
• Providing administrative support to the team, such as filing, printing and archiving documents
• Developing and maintaining relationships with clients and other stakeholders
• Carrying out market research and analysing data to inform decisions

Brokerage Coordinator Role Purpose

The purpose of a Brokerage Coordinator is to provide administrative and operational support to a brokerage team. This support includes: maintaining accurate records of transactions, updating financial databases and tracking customer orders; responding to customer enquiries and providing advice on trading activities; monitoring market movements and identifying potential opportunities; developing and maintaining relationships with clients, brokers and other financial institutions; and providing guidance and support to the brokerage team. Additionally, the Brokerage Coordinator may also be responsible for liaising with external parties, such as regulatory bodies, to facilitate transactions and ensure compliance with applicable laws and regulations.

Brokerage Coordinator Role

The Brokerage Coordinator is responsible for facilitating the coordination of services for clients, including providing advice and support on the provision of services, liaising with external providers, and ensuring that the services are delivered in accordance with the agreed standards. The Brokerage Coordinator works closely with clients, service providers, and other stakeholders to ensure that the best possible outcomes are achieved.

Brokerage Coordinator Duties

  • Organising and coordinating the work of brokers
  • Ensuring that brokers are up to date with market developments
  • Providing administrative support to brokers
  • Managing communications with clients
  • Liaising with other departments to ensure smooth operations
  • Assisting with the preparation of presentations and reports

Brokerage Coordinator Requirements

  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
  • Excellent organizational skills and attention to detail
  • Familiarity with customer service principles and practices
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team

Brokerage Coordinator Skills

  • Excellent organisational and communication skills
  • Strong customer service and problem solving skills
  • Ability to work well under pressure

Brokerage Coordinator Personal Traits

  • Organised
  • Proactive
  • Excellent communicator
  • Ability to work well under pressure

How to write a Brokerage Coordinator Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Brokerage Coordinator Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Brokerage Coordinator Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Brokerage Coordinator Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Brokerage Coordinator

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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