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Child Support Investigator Job Description

What does a Child Support Investigator do?

A Child Support Investigator is a professional who works for government agencies and private organizations to ensure that parents fulfill their legal obligations to provide financial support for their children. Their role involves investigating and collecting information on the child support case, determining the amount of support owed, assessing payment arrangements, and enforcing child support orders. They may gather information from legal records, financial statements, and interviews with parents, and work closely with lawyers, social workers, and law enforcement officials. The ultimate goal of a Child Support Investigator is to ensure that children receive the financial support they need to lead happy and healthy lives.

Our Child Support Investigator job description includes the Child Support Investigator responsibilities, duties, skills, education, qualifications, and experience.

Child Support Investigator Example


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If you need an example job description for a Child Support Investigator download the one below, alternatively we have many other job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Child Support Investigator do?

A Child Support Investigator works to ensure that children receive the financial support they are entitled to from their parents. This involves researching and investigating the financial circumstances of both parents and gathering evidence to build a case for the payment of child support. The Investigator will work with families, solicitors, and local authorities to ensure that the right amount of support is paid. The Investigator may also be required to attend court proceedings, collect and analyze evidence, and provide expert testimony. Good investigative, communication, and research skills, as well as knowledge of relevant laws, are essential.

Child Support Investigator Role Purpose

The purpose of a Child Support Investigator is to investigate cases of non-payment of child maintenance and to ensure that children are receiving the financial support they are entitled to. This involves conducting research, gathering evidence and interviewing relevant parties. The Child Support Investigator must ensure that the child maintenance regulations are being followed and that any discrepancies or irregularities are properly dealt with. They must also provide support and advice to both parents and those responsible for paying child maintenance.

Child Support Investigator Role

A Child Support Investigator is responsible for assessing and investigating claims for child support payments made to the Child Maintenance Service (CMS) in the United Kingdom. This includes collection and analysis of evidence, interviewing and liaising with parents, guardians, and other relevant parties, and making recommendations to the CMS on the amount of financial assistance that should be provided.

Child Support Investigator Duties

  • Carry out research to establish a person’s financial circumstances
  • Conduct interviews with people who are liable to pay child maintenance
  • Gather financial evidence to decide if they are able to pay the appropriate amount of child maintenance
  • Provide advice and guidance to families and other professionals
  • Keep up to date with relevant legislation and case law
  • Prepare and present cases in court
  • Produce written reports and recommendations

Child Support Investigator Requirements

  • Able to work independently and as part of a team
  • Strong research and investigative skills
  • Excellent communication and interpersonal skills
  • Ability to manage case files, interpret legal documents and prepare reports
  • Good organisational and problem solving skills
  • Proficient in the use of IT systems

Child Support Investigator Skills

  • Conducting investigations
  • Interviewing witnesses and clients
  • Gathering evidence
  • Analyzing data
  • Writing reports

Child Support Investigator Personal Traits

  • Ability to remain impartial
  • Strong interpersonal skills
  • Good investigative and problem-solving skills
  • Ability to work under pressure
  • Excellent attention to detail

How to write a Child Support Investigator Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Child Support Investigator Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Child Support Investigator Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Child Support Investigator Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Child Support Investigator

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