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Communications Officer Job Description

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Communications Officer Job Description

We are recruiting for a dedicated Communications Officer to join our company. As Communications Officer you will support our internal and external communications strategy, write and disseminate publicity material, respond to inquiries from the public and media, and coordinate promotional events.

To succeed you should be able to think creatively and have excellent communication and interpersonal skills. A Bachelor’s Degree with experience as a Communications Officer or equivalent experience in a similar role is strongly desired.

Communications Officer Responsibilities

  • Minimum of 2 – 5 years’ relevant experience in a communications role.
  • Knowledge of desktop publishing software (InDesign/Photoshop).
  • Excellent verbal, written, and interpersonal skills.
  • Good time management and organizational skills.
  • Proficient in Microsoft Office, content management systems, and social media platforms.
  • Bachelor’s Degree in Communications, Journalism, or related field.

Communications Officer Requirements

  • Collaborate with management to develop and implement an effective communications strategy based on our target audience.
  • Write, edit, and distribute content, including publications, press releases, website content, annual reports, speeches, and other marketing material that communicates the organization’s activities, products and/or services.
  • Respond to media inquiries, arrange interviews, and act as a spokesperson for the organization.
  • Establish and maintain effective relationships with journalists and maintain a media database.
  • Seek opportunities to enhance the reputation of the brand, and coordinate publicity events as required.
  • Maintain records of media coverage and collate analytics and metrics.
  • Proficiency in design and publishing software.
  • Manage conflict as it arises and escalate to management.
  • Minimum of 2 – 5 years’ relevant experience in a communications role.
  • Knowledge of desktop publishing software (InDesign/Photoshop).
  • Excellent verbal, written, and interpersonal skills.
  • Good time management and organizational skills.
  • Proficient in Microsoft Office, content management systems, and social media platforms.
  • Bachelor’s Degree in Communications, Journalism, or related field.

Personalising Your Communications Officer Job Description Advise

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company’s culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.


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