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Medical Records Clerk Job Description

What does a Medical Records Clerk do?

A Medical Records Clerk is responsible for maintaining and organizing medical records in a healthcare setting. They are in charge of filing, updating and organizing patient files in both electronic and paper formats, and ensuring that they are accurate and up to date. Medical Records Clerks are also responsible for retrieving and forwarding medical records to other healthcare providers as needed. In addition, they may be required to update computerized databases and communicate with healthcare professionals to ensure that patient information is properly stored and updated. Overall, a Medical Records Clerk plays a crucial role in maintaining the accuracy and privacy of patient medical records within a healthcare facility.

Our Medical Records Clerk job description includes the Medical Records Clerk responsibilities, duties, skills, education, qualifications, and experience.

Medical Records Clerk Example


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If you need an example job description for a Medical Records Clerk download the one below, alternatively we have many other Healthcare job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Medical Records Clerk do?

A Medical Records Clerk is responsible for maintaining accurate and up-to-date medical records for patients within a medical office or other healthcare setting. They process incoming medical records, filing and organizing them in accordance with medical office protocols and regulations. They also compile and store patient records, ensuring that all relevant documents are correctly filed and easily accessible. Medical Records Clerks will also be responsible for responding to requests for medical records, producing copies of records, and verifying that all records are kept confidential. Additionally, they may be asked to update patient information, enter data into computer databases, and perform other administrative duties as needed.

Medical Records Clerk Role Purpose

The purpose of a medical records clerk is to maintain accurate and up-to-date patient records and provide administrative support to medical staff. The role involves data entry, filing, scanning, photocopying and maintaining medical records in line with legal requirements and organisational policies. Duties can also include answering enquiries, dealing with administrative tasks, providing advice and support to patients, and ensuring compliance with data protection laws. The medical records clerk is also responsible for ensuring that confidential patient information is handled appropriately.

Medical Records Clerk Role

A Medical Records Clerk is responsible for maintaining accurate and up-to-date medical records for patients in a healthcare facility. They are responsible for organizing, filing, and maintaining patient information in accordance with legal and professional standards. They may also assist physicians and other healthcare staff in retrieving patient records, entering new patient data, and ensuring the accuracy of patient information.

Medical Records Clerk Duties

  • Maintaining patient records
  • Processing data into medical software
  • Filing and scanning medical documents
  • Retrieving and updating medical records
  • Answering patient enquiries

Medical Records Clerk Requirements

  • Excellent organisational and administrative skills
  • Ability to work to deadlines and manage own workload
  • Good knowledge of medical terminology
  • Good communication and customer service skills
  • Ability to work in a confidential environment

Medical Records Clerk Skills

  • Knowledge of medical terminology
  • Attention to detail
  • Data entry and filing
  • Organizational skills
  • Good communication and customer service skills

Medical Records Clerk Personal Traits

  • Organised
  • Attention to detail
  • Good communication skills
  • Computer literacy

How to write a Medical Records Clerk Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Medical Records Clerk Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Medical Records Clerk Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Medical Records Clerk Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Medical Records Clerk

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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