Our Restaurant Supervisor job description includes the Restaurant Supervisor responsibilities, duties, skills, education, qualifications, and experience.
Restaurant Supervisor Example
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Restaurant supervisors oversee all restaurant operations to ensure that restaurants run smoothly. They train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints.
Restaurant Supervisor Role
We are hiring a Restaurant Supervisor to assist in overseeing our restaurant operations and staff. As a Restaurant Supervisor, you will be responsible for training staff, ensuring they complete daily activities, and providing excellent customer service. Your duties will include expediting diner’s orders, handling complaints, monitoring supplies, liaising with suppliers, and ensuring health and safety.
Restaurant Supervisor Duties
- Interviewing candidates and training new staff.
- Creating work schedules and rotas.
- Ensuring food safety and compliance with regulations.
- Checking that diners are satisfied with their meal and service.
- Handling service issues and customer complaints.
- Monitoring cash and transactions and preparing daily bank remittances.
Restaurant Supervisor Requirements
- Hospitality Supervision and Leadership or Hospitality Leadership Diploma.
- Knowledge of food health and safety.
- People management skills.
- Excellent organisation and communication.
- Physical fitness for standing throughout a shift.
- Willingness to work on evenings and weekends.
How to write a Restaurant Supervisor Job Description
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How to write a Restaurant Supervisor Job Advert
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Job Description Advice - Guidance on How to Personalise a Restaurant Supervisor Job Specification
The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.
Job Description Tips - Help on formatting a Restaurant Supervisor Job Specification
When creating your bespoke description and advert, you should cover and promote these points:
Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.
Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.
Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.
Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.
The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.
Career progression: Including the career path will entice candidates looking for career growth.
Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources.
Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.
Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.
Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.
How to Hire a Restaurant Supervisor
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