What does an Operations Administrator do?
An Operations Administrator supports office operations by handling administrative tasks. Operations Administrator responsibilities include providing clerical support and conducting data entry. Operations Administrators are part of the operations team and typically report to the Operations Manager.
Our Operations Administrator job description includes the Operations Administrator responsibilities, duties, skills, education, qualifications, and experience.
Operations Administrator Example
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If you need an example job description for an Operations Administrator download the one below, alternatively we have many other Office Administration job description samples and a job description library with over 3000 job descriptions templates that you can download for free.
What does an Operations Administrator do?
Operations administrators work in a variety of industries. While their duties may vary depending on the industry, they generally provide administrative and organisational support to ensure the smooth and efficient daily operations of an office or facility.
Operations Administrator Role
We are recruiting for an Operations Administrator to support the every-day operations of our company. Working as our Operations Administrator your responsibilities will include answering the phone, keeping track of inventory, maintaining financial and client records, handling maintenance issues and providing administrative support as needed.
To succeed as an Operations Administrator you should be able to oversee and ensure smooth and efficient daily operations. Ultimately, a top-notch Operations Administrator should be highly organised and thrive under pressure.
Operations Administrator Duties
- Degree in business administration, facility management, or a related field preferred.
- 2+ years of experience as an Operations Administrator or in a similar position.
- Strong organisational and administrative skills.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office and data management software.
- Detail-oriented with strong analytical and problem-solving skills.
- Ability to multitask.
Operations Administrator Requirements
- Answering phones and responding to client requests and enquiries.
- Managing and updating company databases.
- Keeping track of inventory and ordering supplies.
- Maintaining financial, employe, and client records.
- Draughting and mailing customer correspondence and newsletters.
- Organising events, scheduling meetings, and making travel arrangements.
- Managing the maintenance of office and facility equipment.
- Providing administrative support to other departments or projects as needed.
- Performing other duties as assigned.
- Degree in business administration, facility management, or a related field preferred.
- 2+ years of experience as an Operations Administrator or in a similar position.
- Strong organisational and administrative skills.
- Excellent communication skills, both written and verbal.
- Proficiency in Microsoft Office and data management software.
- Detail-oriented with strong analytical and problem-solving skills.
- Ability to multitask.
Operations Administrator Qualifications
The education and qualifications of an Operations Administrator might include the following:
- Computer Science Bachelor’s Degree (technical/senior positions)
- At least two GCSEs/High School Diploma
Operations Administrator Desired Experience
The relevant experience of an Operations Administrator might include working in administrative roles where the applicant could build technical skills and practice providing excellent customer service and attention to detail.
Operations Administrator Training
Possible training of an excellent Operations Administrator candidate might include:
- Business Administrator Advanced Apprenticeship
- Level 2 Diploma in Business Administration
- T Level in Management and Administration
How to write an Operations Administrator Job Advert
Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.
A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.
Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.
How to write an Operations Administrator Job Description
To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.
Job Description Advice - Guidance on How to Personalise an Operations Administrator Job Specification
The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.
Job Description Tips - Help on formatting an Operations Administrator Job Specification
When creating your bespoke description and advert, you should cover and promote these points:
Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.
Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.
Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.
Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.
The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.
Career progression: Including the career path will entice candidates looking for career growth.
Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources.
Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.
Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.
Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.
How to Hire an Operations Administrator
Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV
