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Operations Analyst Job Description

We are recruiting for an Operations Analyst to evaluate our company’s operations and make recommendations to improve operational efficiency. Working as Operations Analyst you will be responsible for developing and implementing changes and new procedures based on the thorough review and analysis of our current policies, resources, operations, processes and procedures.

To succeed as an Operations Analyst you should be able to analyse complex data sets, identify shortcomings or opportunities, and work with entry-level management and employees to implement changes. An outstanding Operations Analyst should be able to advise staff on all levels and develop new processes and workflows to enhance operations.

Operations Analyst Responsibilities:

  • Identify operational requirements and opportunities for improvement.
  • Gather information by observing workflows, reading company reports, conducting employee interviews, etc.
  • Determine appropriate methods to analyse operations, relevant information, and data.
  • Document findings, preparing reports, and making recommendations.
  • Develop new processes and procedures to enhance operations.
  • Work with managers and employees to implement changes.
  • Train employees to use new systems or follow new processes.
  • Determine the effectiveness of new processes.
  • Establish and maintaining quality standards.
  • Ensure compliance with regulatory standards.

Operations Analyst Requirements:

  • Several years of experience as an Operations Analyst or in a similar position.
  • Excellent communication skills, both verbal and written.
  • Experience using statistical and database software.
  • Consulting and project management skills.
  • Strong analytical and problem-solving skills.
  • Strong multitasking and time management skills.
  • Degree in business administration or a related field required; Master’s Degree preferred.

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