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Parking Attendant Job Description

How to Hire a Parking Attendant

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Parking Attendant Job Description

We are recruiting for a traffic warden to ensure that traffic, motoring and parking rules are followed. You will be expected to patrol the streets or car parks and to cheque on parked vehicles.

Parking Attendant Duties and Responsibilities

  • You report to the office at the start and end of each shift, you will be outdoors and work in all weather conditions
  • You will work a 35 to 40 hours a week, probably on a rota basis including: early mornings, possibly late evenings, Saturdays and, in some areas, Sundays.
  • You will walk several miles a day.
  • You will carry and operate a handheld computer and a camera.
  • You will be provided with a uniform.
  • You do not need formal qualifications, but a good general education is useful.
  • Previous experience working in a customer service role and in the public sector may help.
  • You usually need to know the local area you will be patrolling.
  • You require a driving licence.

Parking Attendant Skills and Requirements

  • Patrolling an area, chequing traffic movements and looking for illegally parked vehicles
  • Taking photographs of parking offences and using a handheld computer to issue `penalty charge notices` (parking tickets) for illegally parked vehicles.
  • Directing drivers and pedestrians and advising on parking areas.
  • Providing evidence in court if required.
  • Informing the police of parking offences that cannot be enforced by a parking attendant.
  • Completing forms and making accurate notes and sometimes writing reports.
  • Chequing parking metre tickets and patrolling local authority car parks to cheque that drivers have ‘paid and displayed.’
  • Arranging for vehicles to be towed away if they have been abandoned, illegally parked or are blocking traffic.
  • Reporting any parking metres, signs or road markings that need maintenance.
  • You report to the office at the start and end of each shift, you will be outdoors and work in all weather conditions
  • You will work a 35 to 40 hours a week, probably on a rota basis including: early mornings, possibly late evenings, Saturdays and, in some areas, Sundays.
  • You will walk several miles a day.
  • You will carry and operate a handheld computer and a camera.
  • You will be provided with a uniform.
  • You do not need formal qualifications, but a good general education is useful.
  • Previous experience working in a customer service role and in the public sector may help.
  • You usually need to know the local area you will be patrolling.
  • You require a driving licence.

Personalising Your Parking Attendant Job Description Advise

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company’s culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.


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