Our Sales Assistant job description includes the Sales Assistant responsibilities, duties, skills, education, qualifications, and experience.
Sales Assistant Example
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What does a Sales Assistant do?
Sales assistants work in retail, assisting customers and packing shelves.
Sales Assistant Role
Our company is seeking a charismatic Sales Assistant to join our busy team. Your duties will include providing assistance to customers on the sales floor and processing purchases and refunds. You will be responsible for accepting stock into the business, restocking shelves, conducting audits, and keeping accurate paperwork and database records. You will engage with customers, handle issues, and work within a competitive team. Our ideal candidate will have previous experience in a client-facing role and proven sales skills.
Sales Assistant Duties
- Maintain a clean store and present merchandize
- Stay up to date with the latest products and services
- Approach customers, assess needs, and process sales
- Manage incoming and outgoing stock
- Engage with customers and resolve complaints
- Follow company policies and maintain standards
- Process financial transactions and prepare bank deposits
Sales Assistant Requirements
- Experience in face-to-face or telephone sales
- Excellent interpersonal and team working skills
- Ability to prioritise tasks while maintaining customer service
- Accurate inventory management skills
- Computer literacy with spreadsheets and databases
- Knowledge of sales standards and processes
- Ability to resolve customer complaints and identify customer needs
How to write a Sales Assistant Job Description
To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.
How to write a Sales Assistant Job Advert
Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.
Job Description Advice - Guidance on How to Personalise a Sales Assistant Job Specification
The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.
Job Description Tips - Help on formatting a Sales Assistant Job Specification
When creating your bespoke description and advert, you should cover and promote these points:
Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.
Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.
Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.
Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.
The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.
Career progression: Including the career path will entice candidates looking for career growth.
Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources.
Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.
Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.
Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.
How to Hire a Sales Assistant
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