Artificial intelligence (AI) has long promised to make our working lives easier and save time. It appears to be on the verge of having a significant impact on the recruitment process. Much artificial intelligence has been created to complete specific tasks, but a new tool, OpenAI’s ChatGPT, promises to answer questions, complete tasks, and write text on any topic, allowing hiring managers to leverage it within the hiring process and recruitment.
So, how is OpenAI’s ChatGPT going to change recruitment processes and recruitment strategy, and help small businesses, recruiters and hiring managers?
In this article, we explore the following topics and questions:
- What is OpenAI’s GPT-3?
- Can OpenAI’s ChatGPT product write job descriptions?
- ChatGPT for candidate outreach
- ChatGPT for CV and resume screening
- Candidate matching with ChatGPT
- Scheduling interviews with ChatGPT
- Preparing interview questions with ChatGPT
- Will artificial intelligence (AI) replace recruiters?
What Is OpenAI’s GPT-3?
OpenAI’s GPT-3 is a third-generation Generative Pre-Trained Transformer. It is a highly-trained chatbot that uses artificial intelligence, machine learning (deep learning and reinforcement learning), language models, and internet data to create human-like conversations in a continued dialogue through the ChatGPT tool. You can ask ChatGPT to perform various recruiting tasks and ask follow-up questions if the response isn’t as expected or if you need further information.
Can OpenAI’s ChatGPT Product Write Job Descriptions?
ChatGPT can write a job description for a particular role. We asked ChatGPT to write job descriptions and found it could produce a generic job description with ease. However, to find qualified candidates for job openings, you must give ChatGPT more context than just a job title. You must add specific and unique aspects of the job role, such as current projects, objectives, business strategy, and required qualifications, expertise, and knowledge. Furthermore, job descriptions are unlikely to attract the best candidates unless you create engaging content that promotes your company culture and benefits such as flexible or remote working.
This blog post explores the topic of how good is ChatGPT at writing job descriptions. In this blog post, we asked ChatGPT to write a Catering Sales Manager job description and Data Architect job description, providing an example of how you can get ChatGPT to make job descriptions more engaging and include role specifics.
ChatGPT For Candidate Outreach
While ChatGPT cannot search social media platforms or other online platforms for potential candidates, it can help your recruitment efforts by writing outreach emails when you identify potential candidates:
If the result is a little dry for your tastes and employment brand, you could ask ChatGPT to write a fun and unique outreach email:
ChatGPT For CV And Resume Screening
ChatGPT cannot store or access digital documents, which means it cannot organise or screen resumes or CVs on your behalf. It does have the ability to identify areas to focus your attention on when manually screening, such as the skills, experience, and qualifications relevant to your jobs.
Candidate Matching With ChatGPT
ChatGPT can aid in candidate matching. Firstly, you can ask ChatGPT to summarise a CV, to make matching candidates more straightforward. However, you may risk overlooking candidates with great personalities if you take your human intuition completely out of the mix.
Secondly, you can ask ChatGPT to assess the suitability of a candidate against a job brief, by pasting both sets of data into the online platform. ChatGPT can even produce a list of pros and cons for potential candidates.
Scheduling Interviews With ChatGPT
While ChatGPT cannot physically schedule job interviews for potential candidates, it can aid your recruitment process by creating email templates or advising you on interview best practices.
If your company aims to improve its recruitment processes, we recommend reading our guide on centralising recruitment with ATS. Companies can use our Automated Tracking System and recruitment technology to automate job posting, import and organise CVs (including the cover letter), send out rejection emails, schedule job interviews, create a searchable talent pool database, and create recruitment reports.
Preparing Interview Questions With ChatGPT
Preparing interview questions can be time-consuming and ChatGPT can answer your questions about interview questions, as well as create a list of role-specific questions for you to ask candidates.
For example, we asked ChatGPT what questions should you not ask during a job interview:
Getting specific, we asked ChatGPT to give five great interview questions to ask a Data Engineer in a job interview:
The questions are relevant but fairly general, so if you want to find the right candidates for your job opening, you must adapt these questions so they relate to your open positions, company, projects, and team. If you have a superb job description, you can ask OpenAI’s technology to ‘write interview questions for this job description.’
Will Artificial Intelligence (AI) Replace Recruiters?
The short answer is no, or at least not in the near future. AI recruiting tools can help save time on tasks such as writing job descriptions and talent acquisition but companies require a human to add heart and oversight to all communications, marketing materials, and recruiting decisions. Without the human element, no recruiter is going to attract the best candidates to their job openings, let alone build relationships and a diverse pool of talent.
Technology such as artificial intelligence and augmented reality should work with recruiters, not replace them.
Recruitment With ChatGPT FAQs
Here we answer your questions on how ChatGPT and similar technology will help the recruiting industry and hiring process.
Artificial intelligence (AI) is changing the recruitment process with ChatGPT and other online platforms assisting companies who wish to prepare descriptions for job opportunities, draft outreach emails, and prepare for the interview process.
The recruitment industry will become more efficient and could save costs by using AI to complete basic HR admin tasks. However, it risks becoming impersonal and a key role of HR will be to oversee the hiring process and make the ultimate decisions on validating potential candidates/qualified candidates.
The latest trends in the recruitment industry suggest recruiters must adopt automation and embrace innovation and technology. Routine tasks in the hiring process that require little human involvement may simply be overseen by a recruiting professional, while more complex tasks will see AI act as part researcher, part virtual assistant.
Recruiters are unlikely to be replaced by robots, now or in the near future. AI recruitment technology and sourcing tools suffer from a lack of human interaction and a company must decide when, where, and how it is appropriate to use such online platforms and AI technology. Risks include the potential for bias, providing inappropriate responses that could cause candidate frustration, and overlooking top candidates that experienced recruiters would otherwise spot.