Our Agency Manager job description includes the Agency Manager responsibilities, duties, skills, education, qualifications, and experience.
Agency Manager Example
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If you need an example job description for an Agency Manager download the one below, alternatively we have many other Human Resources (HR) job description samples and a job description library with over 3000 job descriptions templates that you can download for free.
What does an Agency Manager do?
Agency managers supervise and coordinate all aspects of an agency. They work with agents and clients to ensure that targets are met, relevant policies and guidelines are upheld, and customer satisfaction is achieved. Specialised knowledge may be required depending on the type of agency.
Agency Manager Role
Agency Managers supervise and coordinate all aspects of an agency. They work with agents and clients to ensure that targets are met, relevant policies and guidelines are upheld, and customer satisfaction is achieved. Specialised knowledge may be required depending on the type of agency.
We are recruiting for an Agency Manager to lead agency performance. Working as our Agency Manager your responsibilities include identifying weaknesses and drawing up improvement plans, setting and meeting monthly targets, and liaising with clients to ensure improved service and product delivery. We require you to clearly communicate any performance concerns to management and make recommendations.
To succeed as an Agency Manager, you should have excellent interpersonal and organisational skills. Suitable Agency Managers should be able to inspire and motivate their team while maintaining a good image of the agency’s brand.
Agency Manager Duties
- 3-5 years of agency experience (managerial experience advantageous).
- Good leadership and people skills.
- Excellent time management.
- Great networking abilities.
- Ability to work on different projects simultaneously
- Bachelor’s degree in Marketing, Management, HR or similar.
Agency Manager Requirements
- Recruit, screen and train new agents.
- Analyse performance and drawing up action plans.
- Establish strong relationships with staff and clients.
- Ensure all staff exercise good time management.
- Obey agency regulations, guidelines, and policies, and ensuring staff do the same.
- Research current industry/market trends and using knowledge for business improvement.
- 3-5 years of agency experience (managerial experience advantageous).
- Good leadership and people skills.
- Excellent time management.
- Great networking abilities.
- Ability to work on different projects simultaneously
- Bachelor’s degree in Marketing, Management, HR or similar.
How to write an Agency Manager Job Advert
Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.
A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.
Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.
How to write an Agency Manager Job Description
To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.
Job Description Advice - Guidance on How to Personalise an Agency Manager Job Specification
The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.
Job Description Tips - Help on formatting an Agency Manager Job Specification
When creating your bespoke description and advert, you should cover and promote these points:
Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.
Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.
Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.
Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.
The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.
Career progression: Including the career path will entice candidates looking for career growth.
Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources.
Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.
Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.
Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.
How to Hire an Agency Manager
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