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Direct Support Professional Job Description

How to Hire a Direct Support Professional

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Direct Support Professional Job Description

We are recruiting for a capable Direct Support Professional to care for our residents and to encourage them to live independent and productive lives. You will follow guidelines and specific instructions pertaining to individual residents’ support, treatments and care. You will assist with personal care needs, support expression of spiritual beliefs and encourage meaningful interactions between residents and the community. You will be an advocate for the whole community with disabilities.

To be successful in this role you need to be mindful of resident’s disabilities in an empathetic manner, yet care for them in a way that encourages their independence and inclusion in the community. We expect all our  candidates are empathetic, patient and prudent.

Direct Support Professional Duties and Responsibilities

  • 6+ months social service or life experience with individuals with intellectual or developmental disabilities.
  • Proficient computer skills.
  • Valid driver’s licence, own reliable vehicle and good driving record.
  • Comfortable with assisting residents with hygiene and medical routines.
  • Availability to work shifts.
  • Outstanding organisational and people skills.
  • CPR and first aid certification.
  • Completion of provided training.
  • Completion of criminal background cheque and health screening.

Direct Support Professional Skills and Requirements

  • Establish a secure, positive environment that nurtures residents’ needs, self-expression and goals.
  • Oversee residents and taking care of their needs, and performing housekeeping duties.
  • Deliver individualised training and care for residents in compliance with healthcare professionals’ instructions and other specific guidelines.
  • Advance residents’ decision-making, productivity and participation in a range of activities.
  • Promote independence in daily activities, such as work, learning and leisure.
  • Facilitate resident’s inclusion in the community’s experiences and activities.
  • Maintain knowledge of residents’ requirements.
  • Comply with facility’s policies and procedures.
  • Maintain documentation in compliance with company procedures.
  • Operate facility’s vehicles in compliance with company policies and governmental statutes.
  • 6+ months social service or life experience with individuals with intellectual or developmental disabilities.
  • Proficient computer skills.
  • Valid driver’s licence, own reliable vehicle and good driving record.
  • Comfortable with assisting residents with hygiene and medical routines.
  • Availability to work shifts.
  • Outstanding organisational and people skills.
  • CPR and first aid certification.
  • Completion of provided training.
  • Completion of criminal background cheque and health screening.

How to write a Direct Support Professional Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

How to write a Direct Support Professional job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

Personalising Your Direct Support Professional Job Description Advise

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company’s culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.


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