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Courier Job Description

How to Hire a Courier

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Courier Job Description

We are looking for a self-employed Courier Delivery Driver to work on a permanent full-time basis, making collections and deliveries throughout central Birmingham. As a Courier Delivery Driver, you will be responsible for following the delivery directions provided by our dispatch officer, making deliveries on time to strict deadlines. Your duties will include ensuring packages are not damaged or stolen during transit, collecting the recipient’s signatures, and taking payment when required. The successful candidate will be self-motivated, reliable, physically fit, and an excellent communicator. You will have good geographical knowledge, demonstrate exceptional driving skills, and follow road safety regulations while being courteous to the public and other road users. 

Courier Responsibilities:

  • Collecting parcels and packages from the central depot and delivering these to specific addresses, stipulated in the dispatch officer’s delivery instructions.
  • Route planning to optimise efficiency and ensure parcels are delivered on time.
  • Conducting address verification before delivery.
  • Preventing damage or loss of packages during transit.
  • Obtaining signed receipts and confirmation of each delivery.
  • Collecting payments where required.
  • Communicating with the dispatch officer, receiving new delivery instructions, and providing status updates.
  • Maintaining accurate paper or virtual records of parcel deliveries.

Courier Requirements:

  • Driving licence.
  • SVQ or NVQ level 2 and 3 in driving goods vehicles an advantage.
  • Proven experience working as a Courier Delivery Driver.
  • Safe and conscientious driving skills.
  • Familiarity using GPS.
  • Good English, maths, and planning skills.
  • Self-motivated.
  • Excellent fitness and physical stamina.
  • Geographical knowledge and organised route planning skills.
  • Customer service and communication skills.

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How to write a Courier Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

How to write a Courier job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

Personalising Your Courier Job Description Advise

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company’s culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

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