What does a Delivery Driver do?
A Delivery Driver may work for a distribution and logistics company or another business that delivers goods to clients or customers. Delivery Driver responsibilities include picking up and dropping off packages, driving safely, and ensuring the delivery schedule is maintained. Delivery Drivers usually report to a Logistics Manager and may be an employee or freelancer.
Our Delivery Driver job description includes the Delivery Driver responsibilities, duties, skills, education, qualifications, and experience.
Delivery Driver Example
Searching for Delivery Driver job description examples and samples? Here is the job description of a Delivery Driver:
What does a Delivery Driver do?
Delivery drivers collect items and transport them to their destinations. Delivery drivers convey a variety of items, ranging from food to furniture, and may deliver to other businesses or to the public.
Delivery Driver Role
We are recruiting for a dependable Delivery Driver who is insists on customer satisfaction and transporting items in a safe, timely manner. You will pick up and drop off items while adhering to assigned routes and time schedules. You will be willing to work as part of the delivery team in order to ensure that the items are complete, packed correctly, and safely delivered to the correct client.
To succeed as a Delivery Driver, we expect you to be polite and prompt with a commitment to providing our clients with an excellent experience. You should be thorough in ensuring orders are properly fulfilled, committed to work safety, and passionate about satisfying clients.
Delivery Driver Duties
- Experience may be required or preferred.
- Willingness to adhere to assigned routes, schedules, safety procedures, and transportation laws.
- Strong time management and customer service skills.
- Ability to walk, drive, and lift and carry heavy items for extended periods.
- Attention to detail.
- Special licences may be required to operate certain vehicles.
- Valid driver’s licence issued by the state where you intend to work.
- Clean driving record.
Delivery Driver Requirements
- Load, transport and delivering items to clients or businesses in a safe and timely manner.
- Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
- Assist with loading and unloading items from vehicles.
- Accept payments for delivered items.
- Provide excellent customer service, answering questions, and handling complaints from clients.
- Adhere to assigned routes and following time schedules.
- Abide by all transportation laws and maintaining a safe driving record.
- Prepare reports and other documents relating to deliveries.
- Operate equipment and machines, such as cars, trucks, forklifts, etc.
- Experience may be required or preferred.
- Willingness to adhere to assigned routes, schedules, safety procedures, and transportation laws.
- Strong time management and customer service skills.
- Ability to walk, drive, and lift and carry heavy items for extended periods.
- Attention to detail.
- Special licences may be required to operate certain vehicles.
- Valid driver’s licence issued by the state where you intend to work.
- Clean driving record.
Delivery Driver Qualifications
The education and qualifications of Delivery Drivers might include the following:
- At least two GCSEs/High School Diploma
- Relevant Driver Certificate
Delivery Driver Desired Experience
The relevant experience of a Delivery Driver might include working in roles such as Courier, Van Driver, LGV Driver, Bus Driver, or Warehouse Worker, where the applicant could develop their time management skills, knowledge of logistics, and driving proficiency.
Delivery Driver Training
Possible training of an excellent Delivery Driver candidate might include:
- Urban Driver Intermediate Apprenticeship
- Express delivery Operative Intermediate Apprenticeship
- The relevant Driving Licence
How to write a Delivery Driver Job Description
To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.
How to write a Delivery Driver Job Advert
Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.
Job Description Advice - Guidance on How to Personalise a Delivery Driver Job Specification
The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.
Job Description Tips - Help on formatting a Delivery Driver Job Specification
When creating your bespoke description and advert, you should cover and promote these points:
Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.
Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.
Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.
Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.
The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.
Career progression: Including the career path will entice candidates looking for career growth.
Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources.
Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.
Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.
Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.
How to Hire a Delivery Driver
Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV
