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IT Analyst Job Description
We are looking for an IT analyst for our expanding organisation. In this position, you will ensure our company is up to speed with best practises in IT standards and has the latest system infrastructures, while managing IT systems. Keen attention to detail and an analytical mind are a must.
IT Analyst Responsibilities
- Work with management to identify IT objectives that will improve business outcomes
- Manage multiple tasks to deadlines
- Leverage knowledge of cutting-edge technologies to optimise organisational efficiency
- Review existing IT systems and internal processes; collect and analyse data to identify areas for improvement within IT infrastructures
- Participate in team meetings; provide input on intelligent solutions to improve efficiency
- Utilise modelling, information engineering, and cost-based accounting processes to design new systems
- Develop, test, and implement IT systems to further business objectives
- Oversee implementation process; manage programers and venders to stay within deadlines and budget
- Troubleshoot and debug IT systems to ensure error-free functionality and end-user satisfaction
- Provide supervision to help desk staff during transitional processes; provide technical support via telephone and email for internal end users
IT Analyst Requirements
- Understanding of IT security and network risks
- Project management experience
- Ability to explain complex information to non-technical colleagues using simple and clear language
- Superior analytical and problem-solving abilities
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