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Team Leader Job Description

What does a Team Leader do?

A Team Leader could work in any business sector for a public or private company or organisation. Team Leader responsibilities include planning staff rotas, delegating tasks to team members, monitoring performance, ensuring policy compliance, and briefing teams. Team Leaders typically report to a Team Manager or Department Manager.

Our Team Leader job description includes the Team Leader responsibilities, duties, skills, education, qualifications, and experience.

Team Leader Example


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If you need an example job description for a Team Leader download the one below, alternatively we have many other Customer Services job description samples and a job description library with over 3000 job descriptions templates that you can download for free.

What does a Team Leader do?

A team leader leads, monitors, and supervises a group of employees to achieve goals that contribute to the growth of the organisation. Team leaders motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility.

Team Leader Role

We are recruiting for a result-driven Team Leader to be responsible for monitoring and supervising a team of consultants to achieve the organisation’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You will create a cohesive team that works efficiently together to maximise the sales team’s potential.

To succeed as a Team Leader, you should have a track record of team motivation and positive sales results. Ultimately, a top-notch Team Leader should display excellent interpersonal skills to build quality relationships with the team and with customers, be goal-driven, and manage the day-to-day activities of the team efficiently.

Team Leader Duties

  • Minimum of 2 years’ experience.
  • On-the-job training.
  • Excellent communication skills.
  • Confidence and skilful negotiating skills.
  • Computer literate.
  • Strong organisational skills to give the team direction.

Team Leader Requirements

  • Manage the day-to-day activities of the team.
  • Motivate the team to achieve organisational goals.
  • Develop and implementing a timeline to achieve targets.
  • Delegate tasks to team members.
  • Conduct training of team members to maximise their potential.
  • Empower team members with skills to improve their confidence, product knowledge, and communication skills.
  • Conduct quarterly performance reviews.
  • Contribute to the growth of the company thru a successful team.
  • Create a pleasant working environment that inspires the team.
  • Minimum of 2 years’ experience.
  • On-the-job training.
  • Excellent communication skills.
  • Confidence and skilful negotiating skills.
  • Computer literate.
  • Strong organisational skills to give the team direction.

Team Leader Qualifications

The education and qualifications for a Team Leader role might include the following:

  • Four GCSEs/High School Diploma
  • ILM Qualifications (The Institute of Leadership & Management)

Team Leader Desired Experience

The relevant experience of a Team Leader might include working in roles such as Supervisor, where the individual could hone their communication, people management, and organisation skills.

Team Leader Training

Possible training of an excellent Team Leader candidate might include:

  • Team Leader Advanced Apprenticeship
  • Supervisor Advanced Apprenticeship
  • Chartered Management Institute Qualifications

How to write a Team Leader Job Advert

Use our job advert template to write a job advert for posting on job sites and job boards. Our job advertising templates are carefully created to help you reach your audience and beat the competition to the best talent.

A job description informs the reader about a job, whereas a job advert’s main objective is to sell the job opportunity to attract as many suitable applicants possible. A job advert maybe the first touch-point a candidate has with your company so it is important to create a great impression.

Job Advertisements should enticing, so considering using short, exciting language which get the reader’s attention.

How to write a Team Leader Job Description

To write a job description, we recommend starting with a job description template from our job description library, which contains examples for 800+ positions and professions. Our job description examples include a job summary with duties and responsibilities and skills and requirements, which can be personalised for your job vacancy.

Job Description Advice - Guidance on How to Personalise a Team Leader Job Specification

The hiring process and recruiting new employees to fill your key roles requires a degree of personalisation if you are to attract the best employees in a competitive employment market. The right person for a crucial role or more senior roles will likely have other employers targeting them. As your job description will be the first point of contact, you need to nail your pitch and provide the best possible service.

Job Description Tips - Help on formatting a Team Leader Job Specification

When creating your bespoke description and advert, you should cover and promote these points:

Job title: This should accurately reflect the role and include keywords that top talent might be using to search for jobs.

Job duties: The day to day duties, such as administrative tasks, which vary depending on the company and inform the candidate if they can complete the role.

Technical skills: These are the hard skills required through training, such as proficiency with Microsoft Office.

Soft skills: These include the interpersonal skills and general abilities the right candidates will possess. For example, the competency to prioritise multiple tasks, handle customer queries and customer complaints, work alone, or build a good relationship with coworkers.

The company's culture: Highlighting your company culture and values ensures employees thrive and find outstanding job satisfaction. Candidates that are not the right fit won’t waste their time completing the application process, meaning you can focus on qualified individuals and hire in a more timely manner.

Career progression: Including the career path will entice candidates looking for career growth. 

Training and development programs: Smaller companies may need employees with previous experience or provide educational assistance over internal training offered by larger organisations with more significant resources. 

Employee benefits: Compensation and benefits often fail to appear in job ads and while you may want to hold your cards close to your chest, failing to include them is a mistake. Consider answering common questions, such as working hours and paid leave. Researching the average salary for the role in these early stages will ensure you don’t waste your interviewer’s and the candidate’s time.

Skill gaps: Your company may need to bring in new skills beyond those required to complete the key role and duties. Thinking on an organisational level can be beneficial when contemplating skills diversity.

Legal requirements: Ensure your job advert and description does not ask for inappropriate or discriminatory personal details, such as age, marital status, or religion.

How to Hire a Team Leader

Once you have selected your Job Description download it or convert it to a Job Advert. From here you can post/advertise your job across our network of job boards. If you wish to use the job description for a CV Template click through for advice and Convert to a CV

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